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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Great app! Thoroughly impressed with the easiness of creating my resume.
I'm disappointed because after paying for the resume I could'nt edit after the paying for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything was easy and intuitive. My one frustration was when I was trying to find skills related to training and presenting. The skills listed seemed almost entirely related to a management role and included developing the programs rather than simply training employees or presenting seminars using pre-designed programs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Its advertised that the service is free so why i have to pay to download the cv.
Hello Afnan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
When one can cancel, is not clear... Anytime means. Even today. After making initial payment... I should be able to cancel next moment. Can I?. This is not clear...
Make it (policies) simple for normal users... once you give a service that can remember,, you don't need to pester for subscriptions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I could not enter my mobile phone number which was unfortunate, but it was amazing to have all the formatting done for me and so many great prompts.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I get anxiety thinking about preparing my resume. Once I put my occupation in. Resume Genius made it so easy to choose from prompts in my career field. Love it
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
They took money from my account and will not return it. I literally ordered one resume template. Be careful they can keep trying to take your money being in America saying you ordered a subscription. I have been forced to cancel my account.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was very easy and it going to save me a lot of time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy for someone who hasn't been in the workforce for years
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really appreciate the professional look of the resume and ease of the website.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I Paid $24 once already to make a resume in January, i then come back and update it, and in order for me to Download it i have to pay another $24.00. Seems a little price gouging to charge me almost $25 everytime i need to update or download my resume.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Would have been to nice to know I'd need to purchase my resume BEFORE I started. You can have my money, but you're shady and I dislike you.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I want to be able to customize the color of my resume, but other than that, great experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Format easy to follow. Liked ideas to enter qualification.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved the bullet suggestions and the ease of changing formats. Awesome.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love how simple it is to use and view the templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far it is pretty easy to use, and you can change the job title to cover the areas you worked outside you main job description
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fantastic guidance and assistance creating resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Liked the help with choice of wording and different templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius