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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy for someone who hasn't been in the workforce for years
Really appreciate the professional look of the resume and ease of the website.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I Paid $24 once already to make a resume in January, i then come back and update it, and in order for me to Download it i have to pay another $24.00. Seems a little price gouging to charge me almost $25 everytime i need to update or download my resume.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Would have been to nice to know I'd need to purchase my resume BEFORE I started. You can have my money, but you're shady and I dislike you.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I want to be able to customize the color of my resume, but other than that, great experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Format easy to follow. Liked ideas to enter qualification.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved the bullet suggestions and the ease of changing formats. Awesome.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love how simple it is to use and view the templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far it is pretty easy to use, and you can change the job title to cover the areas you worked outside you main job description
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fantastic guidance and assistance creating resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Liked the help with choice of wording and different templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The program has been good. I would have greatly preferred to have information on cost on the front side. It seems sneaky and disingenuous to do it in the way it is structured.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was supposed to be a free resume builder. After spending hours, I felt obligated to pay the $2.95. Seems like a bait and switch scheme.
Hello Micah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Extremely easy to understand and use, I highly recommend this website over other sites, very reliable and fast! Perfect!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was super easy and I loved the recommendations to elevate my resume to the next level!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Well needed help for resume building. Wasn't feeling confident with my last resume and this certainly helped.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is too expensive for people looking for jobs. This will be my last month participating because I flat out can not afford it. The price you guys charge is what I allocate for groceries for the week.
Hello Edna,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was very easy to follow and the resume looks professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I; ll rate a % star when I have access to my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I appreciate the simplicity and ease of this site.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius