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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Easy for someone who hasn't been in the workforce for years

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Really appreciate the professional look of the resume and ease of the website.

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
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I Paid $24 once already to make a resume in January, i then come back and update it, and in order for me to Download it i have to pay another $24.00. Seems a little price gouging to charge me almost $25 everytime i need to update or download my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello James,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Would have been to nice to know I'd need to purchase my resume BEFORE I started. You can have my money, but you're shady and I dislike you.

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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I want to be able to customize the color of my resume, but other than that, great experience

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Format easy to follow
October 4, 2022

Format easy to follow. Liked ideas to enter qualification.

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
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Loved the bullet suggestions and the ease of changing formats. Awesome.

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Love how simple it is to use and view the templates

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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So far it is pretty easy to use, and you can change the job title to cover the areas you worked outside you main job description

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow CHRISTINE L.
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Fantastic guidance and assistance creating resume!

Date of experience: October 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New Zealand
1 review
0 helpful votes
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Liked the help with choice of wording and different templates

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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The program has been good
October 4, 2022

The program has been good. I would have greatly preferred to have information on cost on the front side. It seems sneaky and disingenuous to do it in the way it is structured.

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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This was supposed to be a free resume builder. After spending hours, I felt obligated to pay the $2.95. Seems like a bait and switch scheme.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Micah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Leah R.
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Extremely easy to understand and use, I highly recommend this website over other sites, very reliable and fast! Perfect!

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow ALICIA Y.
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It was super easy and I loved the recommendations to elevate my resume to the next level!

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Christina O.
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Well needed help for resume building
October 4, 2022

Well needed help for resume building. Wasn't feeling confident with my last resume and this certainly helped.

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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This is too expensive for people looking for jobs. This will be my last month participating because I flat out can not afford it. The price you guys charge is what I allocate for groceries for the week.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Edna,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jessica F.
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It was very easy to follow and the resume looks professional

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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I; ll rate a % star when I have access to my resume.

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
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I appreciate the simplicity and ease of this site.

Date of experience: October 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius