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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Is ok years for the help
October 2, 2022

Is ok years for the help. Buf I saw it was for free.

Date of experience: October 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
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You surprised me with the payment request at the end

Date of experience: October 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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Never thought it was this easy
October 2, 2022

Never thought it was this easy. Eye opening stuff for someone who isn't computer literate.

Date of experience: October 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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It was awesome and hassle free compared to making the resume by myself.

Date of experience: October 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Quick data entry features with multiple formats to select.

Date of experience: October 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Great!
October 1, 2022

Great! It very easy to use for anyone looking to build a resume.

Date of experience: October 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Best resume write, I love this program and feel its worth every penny

Date of experience: October 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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I think this is pretty cool!
October 1, 2022

I think this is pretty cool! Not a lot of customization features, but good for what I am using it for. I think it could have been a five it was actually free like the link suggests. I know this is how they get you.

Date of experience: October 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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I loved how I didnt need to think too much! It gave me GREAT answers that I NEVER would have thought of on my own!

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Quick And Easy would suggest to others looking to build a resume

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Aislin U.
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Great, love the variety
October 1, 2022

Great, love the variety. Easy to use and navigate.

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

West Virginia
1 review
0 helpful votes
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Advertised free resume templates and asked for money at the very end. You wait for people to spend hours on their resume before asking them for money that they have to give because they just spent hours working on it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Omar,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
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Very helpful at getting through the slog of resume writing.

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Thank you really easy resume builder
September 30, 2022

Thank you really easy resume builder. WOrth the penny

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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This was very helpful for someone with little resume-building experience.

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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I am disappointed that you offer free resumes but in fact after you spend all this time doing it you can't access it for free. It is $2.95 and goes up front there. I just don't think you should advertise free when it isnt

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sarah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Gavin X.
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You should be upfront about how it works and the cost instead of saving it until after the resume is already done.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gavin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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It was great but advertised as a free resume program.
I was surprised that I was charged at the end of the process

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Made me pay for the resume even though I already pay $25-$30/mo for this service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lauren,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Not comfortable with internet charges after claims of free are presented

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius