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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I am disappointed that you offer free resumes but in fact after you spend all this time doing it you can't access it for free. It is $2.95 and goes up front there. I just don't think you should advertise free when it isnt
You should be upfront about how it works and the cost instead of saving it until after the resume is already done.
Hello Gavin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was great but advertised as a free resume program.
I was surprised that I was charged at the end of the process
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Made me pay for the resume even though I already pay $25-$30/mo for this service.
Hello Lauren,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Not comfortable with internet charges after claims of free are presented
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I just want my resume printed out in muitple forms, i have no need for monthly charges.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...---------------------------------
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The rates seem a bit high considering that this is pretty much an automated site. Unfortunately, I need it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was not looking forward to writing a resume. Resumegenius made it so quick and easy and I will use it everytime.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for the easy to do resume. Didn't think I'd be needing it again but thankful for the easiest resume to put together
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent and easy to navigate, to produce a professional looking resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your help and making everything so easy to use!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Quick, easy to use software with professional formatting.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! Very easy to navigate love how this highlights the important details of the resumy
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
They state that it is a free resume template and then charge you at the end whether you try to email it, download it, or print it.
Hello Tiffany,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
So simple and easy! It's been a long time since I have applied for a job. I've been very nervous about making a resume that fits me and my experiences. Thank you for a great program.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
They offer great suggestions in all sections of your resume. Defenitly helpful when you can't quite find the words to describe yourself or what experiences you have.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fairly easy to use and great suggestions for bullet points.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I haven't completed my resume. At this point, my experience has been positive.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I wish there was a way to just pay for the one resume and not have to cancel the service after 14 days.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sarah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius