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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Melitta W.
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Thank you for the easy to do resume
September 30, 2022

Thank you for the easy to do resume. Didn't think I'd be needing it again but thankful for the easiest resume to put together

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Excellent and easy to navigate, to produce a professional looking resume.

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
2 reviews
0 helpful votes
Follow Heidi B.
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Thank you for your help and making everything so easy to use!

Date of experience: September 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Quick, easy to use software with professional formatting.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Great!
September 30, 2022

Great! Very easy to navigate love how this highlights the important details of the resumy

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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They state that it is a free resume template and then charge you at the end whether you try to email it, download it, or print it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tiffany,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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So simple and easy!
September 30, 2022

So simple and easy! It's been a long time since I have applied for a job. I've been very nervous about making a resume that fits me and my experiences. Thank you for a great program.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
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They offer great suggestions in all sections of your resume. Defenitly helpful when you can't quite find the words to describe yourself or what experiences you have.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Fairly easy to use and great suggestions for bullet points.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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I haven't completed my resume
September 30, 2022

I haven't completed my resume. At this point, my experience has been positive.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
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I wish there was a way to just pay for the one resume and not have to cancel the service after 14 days.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colombia
1 review
0 helpful votes
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I was in great hurry, thank you for making this easy for me

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Amazing
September 29, 2022

Amazing. Easy to use and lot's of formats to chose from.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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It's simple
September 29, 2022

It's simple. But the options on format could be a bit better.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Krista W.
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Quick and easy I love the pre written skills and the templates are also very clean and nicely set up. I wish that the IOS on iPhone would have more color options for the templates though. There's not too many color choices, I'd love to see more Natural green colors or lighter pastel's of blues, greens, pinks or purples.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
Follow DEANGELO U.
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Very helpful and easy, love the way it just auto fills your previous info.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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It's great!
September 29, 2022

It's great! Until they tell you that its not really free. Disappointed

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Terra X.
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Very easy to use and I love all of the different template options

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I didn't know there was a price attached to my resume.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Jay S.
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This is the first time in a very long time that I had made a resume and ResumeGenius made it much easier to create a new one.

Date of experience: September 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius