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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for the easy to do resume. Didn't think I'd be needing it again but thankful for the easiest resume to put together
Excellent and easy to navigate, to produce a professional looking resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your help and making everything so easy to use!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Quick, easy to use software with professional formatting.
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Have a great day,
Resume Genius
Great! Very easy to navigate love how this highlights the important details of the resumy
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Have a great day,
Resume Genius
They state that it is a free resume template and then charge you at the end whether you try to email it, download it, or print it.
Hello Tiffany,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
So simple and easy! It's been a long time since I have applied for a job. I've been very nervous about making a resume that fits me and my experiences. Thank you for a great program.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
They offer great suggestions in all sections of your resume. Defenitly helpful when you can't quite find the words to describe yourself or what experiences you have.
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Have a great day,
Resume Genius
Fairly easy to use and great suggestions for bullet points.
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Have a great day,
Resume Genius
I haven't completed my resume. At this point, my experience has been positive.
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Have a great day,
Resume Genius
I wish there was a way to just pay for the one resume and not have to cancel the service after 14 days.
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Have a great day,
Resume Genius
I was in great hurry, thank you for making this easy for me
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing. Easy to use and lot's of formats to chose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's simple. But the options on format could be a bit better.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy I love the pre written skills and the templates are also very clean and nicely set up. I wish that the IOS on iPhone would have more color options for the templates though. There's not too many color choices, I'd love to see more Natural green colors or lighter pastel's of blues, greens, pinks or purples.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful and easy, love the way it just auto fills your previous info.
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Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and I love all of the different template options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I didn't know there was a price attached to my resume.
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Have a great day,
Resume Genius
This is the first time in a very long time that I had made a resume and ResumeGenius made it much easier to create a new one.
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius