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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Quick and straight forward. I was able to search for my specific field and find great suggested skills which I never would have thought to mention.
So far so good. I was under the impression from the internet that this site was free. Obviously it's not. My bad.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Templates and add on information are really helpful and streamline the process
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy! Needed a college resume and I definitely found the right place!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
So far, the experience has been awesome, and I saved hundreds of dollars because of the resume genius.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good. Always professional even your customer service is great.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was under the impression this lead a free service, but since it was easy and user friendly I will pay. I'm not happy about having to cancel the 15$ monthly payment
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I chose this platform to work on my resume because it was promoted as FREE on google. It wasn't until I wanted to save a copy to show my friend and get her opinion that it required a FEE. I did so much work already and couldn't save it to go back later that it was disappointing I had to pay; whether it is a free trial or not, it's a bait and switch. I felt FORCED to pay or lose my progress.
Hello Neil,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
So far it has made making a resume the easiest that I have seen. This will become a standard to making more resumes in the future
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast, easy, and helps guide me along the way to make a professional resume/\.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was smooth, quick, and efficient on recreating my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Well done. I don't have any thing to compare it with
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use with clear and concise interface. Professional results.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hate that I have to spend $25 to get a resume. Maybe have different tiers of membership.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Bait and switch - no where it said I would need to pay for downloading my resume :(
Hello Balaji,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The templates are nice and easy to read, they look very professional and I like how the site offers me suggestions on what to write.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Took my time and i filled everything out and at the end i had to pay to get my resume
Hello Melissa,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This is so cool. I'm not computer savvy, but you have made it so simple. Thanks!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Easy, fast resume genius helped me out in the long run!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I'm never a fan of the bait-and-switch, though I do understand your site needs to make money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius