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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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...
October 13, 2022

...

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
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...
October 13, 2022

...

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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I typed in free resume in google
November 12, 2022

I typed in free resume in google. After i did the resume i realized it wasnt free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tyler,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Good but wish i could view final product before purchase

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Wanted free template but didn't get it
November 12, 2022

Wanted free template but didn't get it. I filled out resume to find it was not free. But didn't want to lose my work. I was making a resume for an elderly friend, Will cancel this account as soon as i can print off the resume.

Thanks, but no thanks

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bendrick,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Easy to create a resume!
October 13, 2022

Easy to create a resume! The way I expected this to go!

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
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It's user friendly, makes resume building easy and professional.

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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So far so good
October 13, 2022

So far so good. Reasonable amount to charge for access

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It was all good until the end where it force me to pay g$3 dollars

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kyle,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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Very easy to follow template
October 13, 2022

Very easy to follow template. I was able to write a good resume with no prior experience.

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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YOur Website says free!
November 12, 2022

YOur Website says free! That I dont need to sign up but after building my resume, im told the only way to get it is to pay!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ebony,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
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Nice, easy and professional
October 13, 2022

Nice, easy and professional. Great template builder...

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Thanks, never had an idea on how to do this properly

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Likes that it help put into words the work information

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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You advertised that it was free but i was required to pay. This was a false advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Robert,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Cameroon
1 review
0 helpful votes
Follow Foncho G.
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The resume templates are very easy to use. The suggestions at the various points are very helpful

Date of experience: October 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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This websites templates are awesome!
October 13, 2022

This websites templates are awesome! Thank you so much,

Date of experience: October 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Pretty user friendly
October 13, 2022

Pretty user friendly. It's really nice that I can use voice to text so I don't have to really type anything so it went a lot better than I anticipated. Thank you!

Date of experience: October 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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The overall site worked well, but when I started the resume it said it was free. Having to pay to save my hours of work at the end was unexpected.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rachel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
1 helpful vote
Follow Mackenzee F.
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Best resume building website ive ever used. So simple and helps give such great ideas without feeling plagiarized. Extremely happy with the service provided especially at such a low cost!. You can build as many as you want for less than 3 bucks. I only need to use it once and its still worth it 10 times over.

Date of experience: October 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius