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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Resume Genius
I typed in free resume in google. After i did the resume i realized it wasnt free
Hello Tyler,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
Good but wish i could view final product before purchase
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Resume Genius
Wanted free template but didn't get it. I filled out resume to find it was not free. But didn't want to lose my work. I was making a resume for an elderly friend, Will cancel this account as soon as i can print off the resume.
Thanks, but no thanks
Hello Bendrick,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
Easy to create a resume! The way I expected this to go!
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Resume Genius
It's user friendly, makes resume building easy and professional.
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Resume Genius
So far so good. Reasonable amount to charge for access
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Resume Genius
It was all good until the end where it force me to pay g$3 dollars
Hello Kyle,
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Resume Genius
Very easy to follow template. I was able to write a good resume with no prior experience.
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Resume Genius
YOur Website says free! That I dont need to sign up but after building my resume, im told the only way to get it is to pay!
Hello Ebony,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
Nice, easy and professional. Great template builder...
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Resume Genius
Thanks, never had an idea on how to do this properly
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Resume Genius
Likes that it help put into words the work information
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Resume Genius
You advertised that it was free but i was required to pay. This was a false advertisement.
Hello Robert,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
The resume templates are very easy to use. The suggestions at the various points are very helpful
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Resume Genius
This websites templates are awesome! Thank you so much,
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Resume Genius
Pretty user friendly. It's really nice that I can use voice to text so I don't have to really type anything so it went a lot better than I anticipated. Thank you!
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Resume Genius
The overall site worked well, but when I started the resume it said it was free. Having to pay to save my hours of work at the end was unexpected.
Hello Rachel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Best resume building website ive ever used. So simple and helps give such great ideas without feeling plagiarized. Extremely happy with the service provided especially at such a low cost!. You can build as many as you want for less than 3 bucks. I only need to use it once and its still worth it 10 times over.
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
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Resume Genius