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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Would love to get a better review and more up-to-date information for my resume :)
The whole reason I used this website was because it said it was free. Now after I've spent an hour going over all this you're charging me for what was supposed to be free, and your going to continue to charge me even after I've paid for the 14 days cause I have to cancel a subscription I don't want in the first place! Other than that your website was nice and helpful and had I known in the first place I would have to pay for it I would have been willing to pay more for it's use
Hello Cyres,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was looking for a functional resume that deemphasized dates of work experience because I am older. I will try to work with this.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was satisfactory and well tailored for what I want
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love the options to add in pre done tasks and skills! Sometimes I never know what to say and this makes it so easy!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Found service by Googling free resume builder. However, this is NOT free. On the other hand, $2.95 seems reasonable assuming it is as easy as it should be to cancel the service before the auto-renewal kicks in.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is such a great service. Easy and honest. I would highly recommend it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great format, experience, loved the ease of filling in all qualifications.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank You for your easy guided directions and instructions to perform the task at hand
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was really fast and nice and assistance is on a 100
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was able to do my own resume. It was so easy with the help of you guys. Thanks!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Your site took me to pay before i was done and didn't allow me to go back until i put my card in I must've hit back like a million times but I'm afraid I'm going to lose my info and was forced to input my card info and charged $25! I will be requesting a refund! I was so frightened to lose all of my info! That's the only reason I entered it, I even tried chatting with someone but it said no one was available!
Hello Brandiyel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy to use & helpful suggestions along the way
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The experience was amazing. Thank you for everything. I appreciate you guys for everything you guys did.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Well I started because it said it was free. I spent 4 hours entering my information. And then to access it I am told I need to pay.
Bunch of $#*!s.
Hello Ashley,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Access through a "free google docs" template. $3 charge was annoying
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I won't know how to rate this until I've completed the resume.
Hello Gina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy to use and the best templates to choose from
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius