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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Teresa Y.
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I do not appreciate being extorted to pay $2.95 when I was under the impression that it was a free website

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Teresa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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They offer Good quality of recommendations for your resume and takes minimal time to complete

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow MeLinda N.
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I love it
October 20, 2022

I love it. Easily accessible, you can choose from many templates and formats. There is literally something for everyone.

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Ione T.
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Helped me navigate how I build a career at a young age! :)

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tom D.
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It was great and easy format with cleaned professional layout

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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Shady tactics in getting a simple resume. The fees are ridiculous and you prey on people who are forgetful.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Scott,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Angela D.
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Very user friendly with great suggestions for details in explaining job experiences

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Very helpful, organized my thoughts as I have not updated my resume for almost 25 years!

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Good for basic formatting
October 20, 2022

Good for basic formatting. Lack few advanced formatting for custom sections

Date of experience: October 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Sandra B.
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I was so nervous about being able to navigate everything but the step by step process really put my mind at ease!

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Dustie G.
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Quick and easy process
October 20, 2022

Quick and easy process. I really appreciate the prompts for different occupations and job descriptors.

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Pretty easy to use!
October 19, 2022

Pretty easy to use! I do wish it was a bit more customizable (the ability to move sections where you want them to be, or to edit section headings).

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
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Awesome it was really quick and easy to understand instructions

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
4 reviews
0 helpful votes
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Don't like the idea of paying a subscription fee, I'm good with a one time payment

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

1 review
0 helpful votes
Follow Matthew D.
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Would've liked a resume for free, think it's ridiculous to have to spend $3 but oh well.

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Shawn V.
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You advertise free resume but instead you have to buy a subscription for 3 dollars just to print your resume'. That's is called false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shawn,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Anilasor B.
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Lots of choices and suggestions how to make your resume

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Logan P.
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Should not be marketed as free when it costs money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Logan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow SHANNON T.
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Easy to use, however, wish it gave more options of editing the layout once you chose a format.

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Nicole X.
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Great so far
October 19, 2022

Great so far. I only need the basic service though.

Date of experience: October 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius