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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Angelique R.
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Unhappy because the web heading said 100% free and then once you've spent the time to enter in all your information you find out you have to pay a minimum of $2.95 for a 14 day trial

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Abby H.
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The way filling out each section of your resume is separated into their own windows/ screens helped me not get overwhelmed and get my resume built quickly and efficiently. The bullet point suggests for skills, tasks, objectives, and so on were also incredibly helpful.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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Lots of formats to choose from, was able to reach company with phone call question timely, easy & quick

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
3 reviews
0 helpful votes
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Love the ease of the prompts and the variety of templates to choose from.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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I was lied to as it advertised as a free download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Megan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
2 reviews
0 helpful votes
Follow Alexander C.
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The platform gave me several great options to better organize my achievements in a more professional and approachable way.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Orlando L.
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Thank you for the filling helped a lot for a first timer.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Nora X.
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Love the convenience and professional layouts to fit each individual. Defiantly recommend.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Dawn L.
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Easy to use, edit, and a collection of formats to chose from.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Maria N.
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It is easy to manipulate
November 2, 2022

It is easy to manipulate. My only issue is that some of the helpful points for each job I listed did not match the job at all.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Jacob S.
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Good resume and has good bullets for job options and skills

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Poland
1 review
0 helpful votes
Follow Sergiusz A.
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Misleading marketing, on browser searches it says and I QUOTE " Free CV Maker". Don't mislead your potential customers like this.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sergiusz,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Senegal
1 review
0 helpful votes
Follow Ndene Z.
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It sounds very efficient
November 2, 2022

It sounds very efficient. Waiting for the result...

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Ibrahim P.
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Expected graduation time drop-down list should include upcoming years, I'm expected to graduate next year but I can't choose it.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Jazsmin P.
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Very simple and helpful
November 2, 2022

Very simple and helpful. Took me only 15-20 minutes to complete my resume. Definitely recommend.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Great to make resumes but expensive
November 2, 2022

Great to make resumes but expensive. $30 should cover a yearly access rate.

Date of experience: November 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Ami H.
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Nice resume, but very misleading
November 2, 2022

Nice resume, but very misleading. No credit card required? Free resume and cover letter? Manipulative $#*!s

Date of experience: November 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Dylan F.
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Advertised as "free" resume builder but you can't download it without paying $3

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dylan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Ireannia W.
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I just wish it had been more clear to me from the beginning that I would have to pay to build my resume. The site makes it seem like all one needs to do is create an account.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ireannia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Dino O.
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It would be nice to have a cheaper price to print just one resume.

Date of experience: November 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius