Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
Follow Jazsmin P.
Unfollow Jazsmin P.
Share Review
Report Review

Very simple and helpful
November 2, 2022

Very simple and helpful. Took me only 15-20 minutes to complete my resume. Definitely recommend.

Date of experience: November 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Caleb I.
Unfollow Caleb I.
Share Review
Report Review

Great to make resumes but expensive
November 2, 2022

Great to make resumes but expensive. $30 should cover a yearly access rate.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Ami H.
Unfollow Ami H.
Share Review
Report Review

Nice resume, but very misleading
November 2, 2022

Nice resume, but very misleading. No credit card required? Free resume and cover letter? Manipulative $#*!s

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Dylan F.
Unfollow Dylan F.
Share Review
Report Review

Advertised as "free" resume builder but you can't download it without paying $3

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Dylan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Ireannia W.
Unfollow Ireannia W.
Share Review
Report Review

I just wish it had been more clear to me from the beginning that I would have to pay to build my resume. The site makes it seem like all one needs to do is create an account.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Ireannia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Dino O.
Unfollow Dino O.
Share Review
Report Review

It would be nice to have a cheaper price to print just one resume.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Templates were great
November 1, 2022

Templates were great. Advertised as free, but fee required to actually use what was created.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Tana G.
Unfollow Tana G.
Share Review
Report Review

Cool and fast process, but it's kind of hypocritical because it's not totally free you still charging for 14 days and if you don't cancel it, you will be charged the full amount.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kathryn B.
Unfollow Kathryn B.
Share Review
Report Review

I find it very expensive for someone like me living on social security

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Ozlem E.
Unfollow Ozlem E.
Share Review
Report Review

It would be better sentenced, and more options in the general information section.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Share Review
Report Review

Please do not store my card info thanks for everything!

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Katrina L.
Unfollow Katrina L.
Share Review
Report Review

Rather simple to fill in but more options were needed

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Holly A.
Unfollow Holly A.
Share Review
Report Review

I was completely overwhelmed by the thought of building a resume from scratch. This took my anxiety level from about a 9 to a 2.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Quinn G.
Unfollow Quinn G.
Share Review
Report Review

The service is excellent but the monthly payment billed as a yearly payment is kind of a scam.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Suzanne G.
Unfollow Suzanne G.
Share Review
Report Review

Would have given this five stars, but wanted monthly service without paying up front, and could not find an option for that. Instead, chose 14 day trial.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Gabriel Y.
Unfollow Gabriel Y.
Share Review
Report Review

My résumé it was carefully built with exact accuracy as to previous work experiences and carefully constructed to look professional.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Brittany E.
Unfollow Brittany E.
Share Review
Report Review

Using resume genius greatly took a large amount of stress off of my shoulders.

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Carlos N.
Unfollow Carlos N.
Share Review
Report Review

Great app to build your resumes, highly recommended

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Kimberly W.
Unfollow Kimberly W.
Share Review
Report Review

So far so good
November 1, 2022

So far so good - having a tough time figuring out how to remove errors...

Date of experience: November 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Terry Y.
Unfollow Terry Y.
Share Review
Report Review

Really helped me create my resume
November 1, 2022

Really helped me create my resume. I haven't done a resume since 2008.

Date of experience: October 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius