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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very simple and helpful. Took me only 15-20 minutes to complete my resume. Definitely recommend.
Great to make resumes but expensive. $30 should cover a yearly access rate.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Nice resume, but very misleading. No credit card required? Free resume and cover letter? Manipulative $#*!s
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Advertised as "free" resume builder but you can't download it without paying $3
Hello Dylan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I just wish it had been more clear to me from the beginning that I would have to pay to build my resume. The site makes it seem like all one needs to do is create an account.
Hello Ireannia,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It would be nice to have a cheaper price to print just one resume.
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Resume Genius
Templates were great. Advertised as free, but fee required to actually use what was created.
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Have a great day,
Resume Genius
Cool and fast process, but it's kind of hypocritical because it's not totally free you still charging for 14 days and if you don't cancel it, you will be charged the full amount.
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Have a great day,
Resume Genius
I find it very expensive for someone like me living on social security
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It would be better sentenced, and more options in the general information section.
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Resume Genius
Please do not store my card info thanks for everything!
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Resume Genius
Rather simple to fill in but more options were needed
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Resume Genius
I was completely overwhelmed by the thought of building a resume from scratch. This took my anxiety level from about a 9 to a 2.
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Resume Genius
The service is excellent but the monthly payment billed as a yearly payment is kind of a scam.
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Resume Genius
Would have given this five stars, but wanted monthly service without paying up front, and could not find an option for that. Instead, chose 14 day trial.
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Resume Genius
My résumé it was carefully built with exact accuracy as to previous work experiences and carefully constructed to look professional.
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Resume Genius
Using resume genius greatly took a large amount of stress off of my shoulders.
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Resume Genius
Great app to build your resumes, highly recommended
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Resume Genius
So far so good - having a tough time figuring out how to remove errors...
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Resume Genius
Really helped me create my resume. I haven't done a resume since 2008.
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius