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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Vicki P.
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So far so good we'll see if I can get it in my inbox now.

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It was amazing!
November 3, 2022

It was amazing! This website absolutely helped me a lot. It was not complicated at all! Thank you for the help.

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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The initial advertisement went to me,, was to be free!

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Would be nice if your free options were easier to see on the last page so I didn't have to spend $3 on nonessentials when I'm already unemployed...

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Job descriptions type backwards but everything else was good

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Forcing payment at the end of resume creation is shady.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andres,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Fields to enter made it so easy to show my experience, credentials and knowledge

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Michelle W.
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Good it is well prepared program to help people like me to build a resume.

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Ryan F.
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Quick, clean and easy for a very affordable price.

Date of experience: November 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Erica R.
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Google and website claim it is free but con't get anything without paying

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Erica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow LISA I.
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Very disappointed I had to pay full price to edit one resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lisa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Santrice A.
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I actually thought I was getting a free resume template, but was deceived. But since it is only $2.95 and I can cancel within the nesx 14 days, I will take advantage of that. Great resume assistance and formatting.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Francisco X.
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Great and easy to comprehend on how to make the resume.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Evelyn W.
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It seem straight forward but I don't think it completed my resume as a functional resume because I still see dates

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Estefana L.
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Yay!
November 3, 2022

Yay! I can't wait to apply to as many jobs as possible

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow AUSTIN B.
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Greta but you guys should have on time fees instead of a subscription

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jonathan E.
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Very friendly UI system with everything set up neatly as possible so even those who may not have as much experience with writing a resume or using electronics can very easily navigate their way around the site and find the prompts and style that best suits them, all while maintaining a professional look and feel.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Angelique R.
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Unhappy because the web heading said 100% free and then once you've spent the time to enter in all your information you find out you have to pay a minimum of $2.95 for a 14 day trial

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Abby H.
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The way filling out each section of your resume is separated into their own windows/ screens helped me not get overwhelmed and get my resume built quickly and efficiently. The bullet point suggests for skills, tasks, objectives, and so on were also incredibly helpful.

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
2 reviews
0 helpful votes
Follow Rose O.
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Lots of formats to choose from, was able to reach company with phone call question timely, easy & quick

Date of experience: November 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius