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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Resumegenius is the easy way to build resume and i hope i will have a good experience using this site.
A short concise resume is all I needed, it was a simplified method of approach
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The Google search states that the template is free but it clearly isnt. Very misleading and poor
Hello Kieron,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
It should be more transparent that this is not a free service up front.
Hello Amber,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very good for what I was looking for. Sadly its a paid experience, but it's worth it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's been ok, but wish there was more customization.
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Resume Genius
I believe that it was very helful and beneficial with assisting me on the proper steps to build my resume. I am not sure if the formatting will wrok once it is downloaded which may be a problem because I have ample amount of information.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great options, I would rather 1 flat fee option. I don't like the auto pay option.
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Have a great day,
Resume Genius
Been super quick and easy with helpful suggestions for something that should be daunting.
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Have a great day,
Resume Genius
The fact that I have to call or email you guys to cancel my subscription is time consuming, I will rather do it myself, y'all don't take all credit cards, I had to use 3 different cards before the third one was accepted.
Hello Keona,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I had to put a resume together in a few hours. This was great! Thanks!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I just want one download not a monthly plan you scammers
Hello Justin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Why would you advertise as free, let me build a resume and then charge me thats just not right.
Hello Jasun,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Did not know you charged until the end. Contacting the Better Business Bureau regarding this incident
Hello Charlene,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Payment strictly requires a credit card and gives no other form of payment options.
Hello Gifty,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I used the Chat function. I got all of my questions answered quickly. Customer Service Representative, Eva was well informed, polite, and helpful.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Very easy to use and allowed me to elevate my resume to a new level!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Excellent time saving tool with full of information to create a professional resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't like that it states free up front then costs money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Brilliant website, you can learn from this. Keep up the good work.
Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius