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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Mandi G.
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Misleading with the "free" offer in the beginning. And then when I finally concede and go to pay, it doesn't accept my Mastercard debit card and there's no PayPal option.

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Anthony X.
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Easy to use
November 12, 2022

Easy to use. Quality tools available to build a professional resume.

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Under the impression it was free, then was charged to get what I worked on

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow James Y.
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It takes the guesswork out of crafting a winning resume. So easy and fast, yoiu just can't go wrong using it!

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Advertisement was a little misleading
November 12, 2022

Advertisement was a little misleading - implied the service would be free.

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Rhonda R.
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So quick and precise so excited to go to work thanks to resume genius now i can!

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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ResumeGenius is very user friendly and provides great suggestions/options that I would not have thought of on my own. I recommend this to everyone!

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Stoney B.
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Absolutely loved this resume builder, but Because of the four stars instead of five, a payment is required to download and/or Print

Date of experience: November 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Easy to use and understand provided options; UI is easy to navigate and adjust things as you go.

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Larissalee U.
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This has helped and raised the entire intellect of my resume.

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Monika C.
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Great but I was trying to edit how many years in the summary and could not enter the numbers or for the job title I was applying for.

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Melissa N.
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Easy, professional result, and completely removed the stress of resume writing.

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

GB
1 review
0 helpful votes
Follow Ollie O.
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Good really easy and helpful allowed me to gain a cv faster.

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Diamond N.
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Great service, very satisfied with the customer care and support. Thanks!

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow JULIO W.
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It was easy and fun working on my resume through resume genius. Thank you!

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow David N.
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This is a scam that does not tell you that there is a pay wall to access your resume. Tell users before they even begin writing that payment is required before they waste their time. This is a simple website who's service isn't worth 3$

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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The site did not make it obvious that there would be a charge for this template and access to it.

Date of experience: November 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Ericka W.
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I logged into a website that said free
December 11, 2022

I logged into a website that said free. This isn't free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ericka,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Brody H.
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I'll give the rest of the stars after I see how well or not this site works and if I am happy or not with the billing experience. I do not want to pay $25/ month for your service. That is already too much.

Date of experience: November 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow John E.
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Good Resume builder but sneaks you with a fee when your done, but advertised as free.

Date of experience: November 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius