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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use and completed a perfect resume in 10 mins
I would like to see more templates formatted differently or the opportunity to customize sections.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My service with you today has been very helpful and easy to work through the site.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great templates and pre-selected information of job roles based on job title.
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Have a great day,
Resume Genius
Thank you so much for helping me sort through, and organize what i thought would be a VERY HARD process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful suggestions and formatting, makes resume building a snap
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Have a great day,
Resume Genius
So easy to learn how to do a great resume. Such amazing, helpful tips
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Have a great day,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Allows me to update my employers in a timely fashion. I also enjoy the various formats
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't like that I cannot pre-decide I would like to avoid auto-renewal
Hello Lezina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Curious to see the added benefit of a paid service - maintaining resume updates even when employed can be tedious - helping solve this problem will be ideal
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved how easy this was! I have never been able to achieve such a proficient and professional resume.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It's too soon to tell. We'll see when the cancellation part comes.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertisement said "free resume builder". If I have to pay that is not free. Please stop with the false advertisement, Thanks.
Hello Thomas,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very helpful, gave me plenty of tips and references when I didn't know what to write :)
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It says free but I have to pay to send my resume...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
If they askedupfront there was going to be payment I was going to be OK with it. Need for this and the small cost that can be cancelled anytime made me bite the bullet and pay for the services available here.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good templates.
Easy to choose bullet points.
I did not see any monthly membership.
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Have a great day,
Resume Genius
I liked how it assists you with creating a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius