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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great website, but tries to trick you into paying for subscription after your done! Make sure to cancel!
Doesn't tell you it's not a free version until you do hours of work just to find out you have to pay in order to get the resume.
Hello Rodney,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Said it was free but I had to pay to download my resume, false advertising
Hello Hamza,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Feel like I was backdoored into paying lots, looks like I have to cancel by jumping through hoops of fire. Nice job, if you offer a service be upfront about what you are charging for this.
Hello Vance,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Four, but I could use more help and personalization.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The verbiage to describe duties was much more concise than what I would have said.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful for stay at homes Moms looking to get back into the work force.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't say free if your going to charge. False advertisement.
Hello Christian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from SiteJabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to navigate with the exceptions of being kick out of my screen several times.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your website claims this is free. Clearly its not.
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from SiteJabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy, concise, and great explanation of some confusing instructions available for ease of use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website made it easier for my resume to look complete.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Easy to use, resumegenius basically provides all the information and styles of format for use, lots of great ideas
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Every time their is "ti" in a word your system automatically converts it to a space instead. This is something you should probably look into. Other than that so far I love this concept and with suggestions and add ons.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and people friendly. I'm not very techy, but this was easy even for me.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The websites very easy to use and great at putting all the information into a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am super impressed on how much help this website gives you to clean up a resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Would've given 5 stars, but turned out this isn't 100% free, and you don't find out until you're finished.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great ideas for anyone wanting to build on their own or use provided resources
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's super nice but I would like to have the option to choose a different color
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius