On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Should say at the begin that you have to pay for it instead of waiting till all the information is put in to do it
Stated free resume assistance and then charged fee at the end to download or save. False advertising.
Hello Samantha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great, very easy to follow and understand templates
Excellent examples
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice to have more control over editing before formatting, and of course free options are always nice :)
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was not aware I had to pay for resume until after I made it
Hello Annabelle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Made my resume effortless. I was struggling on my own, but once I used resume genius it was a breeze.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Writing my resume was very easy. I love the options for the final product. I was unprepared for the sudden fee at the end. While it is a reasonable fee, I feel it should have been clearly stated throughout the project that this is not free and you will need to pay or not even allow me to start a resume without first acknowledging or paying for the service.
Hello Amanda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome experience so far. Easy to use. Must have good product designers on board there! Kudos.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Efficient did not take much time and the formats were nice
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and simple way to make a professional resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very easy considering I haven't prepared a resume in years!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely helpful! Great words to fulfill that professionalism we always want to have in a resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I really don't appreciate sites like this one that say free and no credit card required, then surprise surprise, I need to pay and subscribe. I like when free means free.
Hello Kenneth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not mentioning anywhere that I had to pay for the resume until I was done is pretty scumbag move.
Hello Jeffrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fast and efficient! I needed a resume quick and fast. This saved my life! Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was a good start getting the basics set up, still a lot to work on.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent & very easy way of creating effective resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was able to finish creating my resume within 15 minutes. Easy, fast and convenient.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont like that i had to pay i needed a resume for a job im broke
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius