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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Renee C.
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Everything is as simple and quick as it can possibly be

Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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Very easy to use
December 25, 2022

Very easy to use. Looks great with the formats available.

Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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Some of the scroll bars could be a little bigger and clearer. Everything else seems great.

Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Yeeleng F.
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Very easy way to make resume or update resume, i would recommend it to all the lazy people out there.

Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saint Lucia
1 review
0 helpful votes
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Wonderful
December 24, 2022

Wonderful. It was very user friendly and very helpful. I needed that support

Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Rawan T.
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Misinformation
Found it in google as a free CV maker. However, it is a lie

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Rawan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Koray H.
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Having to make the entire Resume before being told there is a pay wall is a bit ridiculous, otherwise a great tool for creating resumes.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Koray,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Margrarita U.
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It was very easy and less stressful easy to manage i feel satisfied.

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Ruby U.
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My first time doing a resume on line, and resume genius made it possible. Thanks

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Creating a resume' was easy with Resume Genius. I would recommend the website to all of my family and friends.

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Madeline U.
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Not many temps that go well with a resume which carries a lot of information

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Madeline,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Felt a little misled as when clicking on the website it said "free resume builder" but after the resume was built I was presented with a payment page and no option to opt-out.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I love the suggests for bullet points and career objectives. They definitely help when starting with a blank page.

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Haider D.
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It was suppose to be a free template but u charged us at the end

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Dyani X.
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Very easy and helpful, Finished my Resume in 10 minutes.

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Arnetta I.
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It was GREAT!
December 23, 2022

It was GREAT! I really needed this to upgrade my resume, something I haven't done in awhile.

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Philippines
1 review
0 helpful votes
Follow MARVIN U.
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Thought it was free but by the end you're asking for payments

Date of experience: December 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow MERCY C.
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You didn't state that one would have to pay from the beginning, I feel deceived, thanks.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Mercy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Samantha L.
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I've used and recommended this site in the past. The website and user interface is easy to use and navigate. I like there are a good amount of descriptions for each profession. However, asking the average job seeker to drop almost $100 for a subscription in any economy is crazy. I don't care that there is an option for a lesser amount, that's still messed up, frankly. Asking people, many of whom who are struggling to improve their lives and find full time employment, to add an additional subscription service to their dwindling bank account is shameful.

Date of experience: December 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Heidi B.
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I believe ResumeGenius is very easy to navigate and use to create outstanding resumes. However, it feels misleading to make it entirely obvious to users about the cost to download until after they have created their resume.

Date of experience: December 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius