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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Everything is as simple and quick as it can possibly be
Very easy to use. Looks great with the formats available.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of the scroll bars could be a little bigger and clearer. Everything else seems great.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy way to make resume or update resume, i would recommend it to all the lazy people out there.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful. It was very user friendly and very helpful. I needed that support
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misinformation
Found it in google as a free CV maker. However, it is a lie
Hello Rawan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Having to make the entire Resume before being told there is a pay wall is a bit ridiculous, otherwise a great tool for creating resumes.
Hello Koray,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very easy and less stressful easy to manage i feel satisfied.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My first time doing a resume on line, and resume genius made it possible. Thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating a resume' was easy with Resume Genius. I would recommend the website to all of my family and friends.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not many temps that go well with a resume which carries a lot of information
Hello Madeline,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Felt a little misled as when clicking on the website it said "free resume builder" but after the resume was built I was presented with a payment page and no option to opt-out.
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love the suggests for bullet points and career objectives. They definitely help when starting with a blank page.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was suppose to be a free template but u charged us at the end
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and helpful, Finished my Resume in 10 minutes.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was GREAT! I really needed this to upgrade my resume, something I haven't done in awhile.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was free but by the end you're asking for payments
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You didn't state that one would have to pay from the beginning, I feel deceived, thanks.
Hello Mercy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I've used and recommended this site in the past. The website and user interface is easy to use and navigate. I like there are a good amount of descriptions for each profession. However, asking the average job seeker to drop almost $100 for a subscription in any economy is crazy. I don't care that there is an option for a lesser amount, that's still messed up, frankly. Asking people, many of whom who are struggling to improve their lives and find full time employment, to add an additional subscription service to their dwindling bank account is shameful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I believe ResumeGenius is very easy to navigate and use to create outstanding resumes. However, it feels misleading to make it entirely obvious to users about the cost to download until after they have created their resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius