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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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There is no free trial option and this is misleading - until after you have completed the resume template.
Easy to use its my first resume in 20 years and this made it easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looked up free resume builder. This came up. Spent the time building my resume just to find it isn't free.
Hello John,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website made it very easy to generate a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that the app advertises that it's free but it's a cost at the end! That's false advertisement you guys should really fix that
Hello Anaja,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy system to use. Well-read and understandable formats. Only issue for me is that program could be cheaper.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This website is very useful, I like it very much, I recommend this website.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was going to be free but was charged in order to get my resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent. Very easy to use with a flexible professional template.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tell people you have to pay before they fill out the whole damn resume!
Thank you for the review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Put lots of work in and did not realize there would be a charge. Feel like I am kind of forced to pay when it was advertised as "free"
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Reliable and easy to use. Auto suggestion is really helpful
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use. Made making a resume quick and easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free site but must pay once resume is built.
Hello Brian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would be nice to have more template options or options to add/remove section headers. Otherwise, excellent platform.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Stop advertising free resume when you make people pay after they create it
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Template was easy to use and didn't produce any hang-ups with formatting like I often run into.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use and very helpful for someone who had never built a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is easy to use and made my resume look x10 times better. Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius