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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I have tried multiple options to convert/update an old resume and this was the BEST. Easy and very professional looking.
This site was very easy to use and I completed my resume in 15 minutes!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Template great, loved the suggestions, layouts. Thought it was free, however. A little deceptive advertising...
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like at the end I have to pay but whatever I need this
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been quick and easy to use. The formatted suggestions were helpful and well-written.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoyed reviewing it CV with your template. Great one.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped make the task of creating my first resume no so scary!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Charged $59 for Annual access that is non-refundable then charged an additional $2.95 for access to a download/print copy of my resume (14 day trial) and $25 every four weeks after. Do no appreciate the cash grab.
Hello Rosayesenia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is such a great help on this matter, however I couldn't type my phone number correctly due to the format. The platform should include the country code so the number will appear correctly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I liked it except you advertise as being free and you're not. You are clearly charging in hopes people forget to cancel so is very deceitful
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found the suggested descriptors helpful when filling out my prior work experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't know why the monthly plan is $25 and a year is $95. That is a pretty big difference and the services overall aren't worth $25. I'm doing the two week trial to be able to download my resume and cover letter.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate having to pay for a resume every single time. Great templates and help but then $2.95 is taken out every time.
Hello Nana-Serwaah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I googled a free resume generator yet I have to pay $3 for a 2 week subscription and try to remember to cancel before I get charged for the rest.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I did not expect it to be a free service but it would be good to put that upfront and not put people in a position where they have to pay for the product or lose their work.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They make it very easy to format the resume with their help and tips
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't know I would have to pay for it until I spent an hour making it. Maybe make it clear they will have to pay 3 dollars to see the resume they are going to make.
Hello Marshall,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Helpful to organize the ideas and easy to follow or complete
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and completely removes the stress of building a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius