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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow James U.
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If you're program isn't free dont post free on the link i think that $#*!ing disgusting to do. Your a group of liars and i hope this stupid app goes under. $#*! you

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello James,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Philippines
1 review
0 helpful votes
Follow Gino I.
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Please increase the number of format and options including color schemes

Date of experience: January 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow SHAWNNA T.
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Overall everything went smoothly
January 1, 2023

Overall everything went smoothly. I do not see any issues right now.

Date of experience: January 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Lynne N.
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Very, Very easy to use and complete my resume quickly.

Date of experience: January 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Scam to get auto payments
January 31, 2023

Scam to get auto payments. Probably next to impossible to cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gerard,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Taten G.
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Very easy and fast
January 1, 2023

Very easy and fast. I enjoyed the pre wrote job descriptions. Great for speed and helping put into words what I do.

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Heidi X.
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Love the site super accurate & appreciate the assistance

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Renee G.
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I did not expect a payment at the end. Very sneaky after i already did so much work.

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Guy E.
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This resume program makes preparing a resume fun and smart.

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jason A.
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This is the first time I have used a service to get a resume ready. It was easy and simple/

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It is annoying how spacing can't be adjusted, nor will the website show how many pages the resume would be when printed. Resumes should be one page.

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Angel T.
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Making a resume was pretty simple
December 31, 2022

Making a resume was pretty simple. Usually I hate updating it but this was a pretty straightforward process and was done in about 15 minutes. Pretty handy tool

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rotonia T.
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I understood this to be a free service only to find out that there is a small fee to get all of my data compiled, In my opinion misleading comes into play, however this is the best resume' builder I have ever used. Thank you for being so detailed with information I needed to make a great resume'.

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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This is absolutely the best experience in resume writing I've ever had!

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow AKEERA Z.
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Very helpful and easy to use!
December 31, 2022

Very helpful and easy to use! Keep up the good work

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Tami Q.
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Amazing so great simple and easy to use 1,000,000,000 stars

Date of experience: December 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Ameet B.
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Very Smooth and interactive resume preparing tool.

Date of experience: December 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lilia T.
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It's ok, they still charge you at the end and it is not free like advertised.

Date of experience: December 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Donovan O.
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It seems like a free builder until it won't let you download the resume you spent hours creating until you pay them. The builder itself is good, but more transparency would be appreciated.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Donovan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jessica G.
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I can always come back to build my resume exactly where I left off with absolutely zero issues!

Date of experience: December 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius