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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Credit card transaction was frustrating. No reason first card was denied.
Super helpful but wish I could of picked a free site
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The platform is great and help me developed a better resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would be better if they state that there would be a charge from the beginning
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and navigate the different sections. I liked the different template options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use & customize. I have used this for tons of specific resumes.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I always struggled with adding detail and structure to my resumes. This was a complete game changer for me!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I have never liked the business model where you auto-renew me forever if I forget to cancel for a service i will likely only use for a few days.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good template program. Made it easy to quickly pump out a resume last minute.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was hard to get through sign up after creating my resume. I also wish I had known it was paid before I went through everything. I don't mind the price, though.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would have been helpful to know there was a payment due before spending several hours inputting all of my information.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I'm waiting to see how the resume is once complete
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
By adding statically typed numbers to include production, ranking, or achievements though numbers.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have already paid but have not used it. I will rank you after I get the job.
Hello Alexander,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I think the formatting and helpful additions were great! Just wish it was actually free or I could pay the monthly cost once a month and not all at once...
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you!
Regards,
Resume Genius
This was a good experience to help generate a resume, it was fast and easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Builder made it very clear and simple to come up with a new resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Promoted as a free service, but it is not really free. The charge for downloading and accessing your resume should be up front
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my third time using ResumeGenius and they put together such a professional template that makes building a great resume easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius