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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use, but not free like link that brought me here said. Ok though, 3 bucks for 2 weeks is worth it.
Quick and lots of templates to choose from. Very professional to modern.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The added details and suggestions have helped with wording and direction in completing a not so fun thing to do.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Thank you for your help today with my resume.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing could be better and more intuitive. Waiting until you've input all your work to ask for money is disingenuous and scummy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Process was nice, thought there would be more templates
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't updated my resume since 2018. This website has made it extremely easy to start from scratch and modernize my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Says free its not free however experience was good
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I disagree with the advertisement that it is a free service then fee charged at the end.
Hello Ronan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
There should be an auto save feature as your typing out your information
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and affordable, great way to build a resume with lots of choices for a top notch resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I give it 4 stars because It doesn't allow you to remove your education date's or place your skills at where you would like them to be on your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its not free like it was advertised, but still good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The templates are easy to use and the software is very helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its is one of the best cv builders and during the past years we were wasting our times modifiying cv's
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Worst horrible experience killing me and my family saying free when we have no money whoever runs this site is worse than the devil money sucking demons
Hello Jack,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't appreciate how it didn't say in the beginning that you had to pay for anything.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It makes it a lot easier to format,especially when there is a time crunch
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site says its free and upon completion it charges you?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This makes the already nerve racking process of putting together a resume user friendly.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius