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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This is my first resume so I don't have any experiences to compare to. Seemed easy enough.
Comes up with all the proper wording that I would normally struggle with finding.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I though that your Resume building Templates and Color Choice were a Great Asset in completing my Resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really appreciate the helps and suggestions. I like the choices of templates and can adapt my information to what looks best for my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not able to provide my linkedin information, so I used the address/location field.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was told this was a free website. Not true at all.
Hello Javier,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far so good except it was supposed to be free very misleading
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience you helped me make a resume fast but u shouldnt say its free couse its not
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Takes the pressure off from having to generate job-specific verbiage... couldn't be more user friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far I have been happy with the guidance and suggested text. I am happy with the look of the final product.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and templates look great and professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use with helpful suggestions and templates.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius provided a real streamlined approach to creating a resume with great examples.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating or refining a resume can be emotionally overwhelming, especially if you have lots of work experience and/or are changing careers. ResumeGenius' step-by-step process helped me not get stuck in the mire.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for the great service this was so easy for me to do and i love the way my resume came out. I love the final result!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought this was free service couldnt copy resume until i paid thats poor.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Starts FREE then boom pay $24.95 to see your resume! Never states that you have to pay to print or download!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and the resume looks well thought out and professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It went faster than expected, however i am annoyed at being forced to provide feedback over a product that i paid for.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said free resume not. Holds your resume for ransom until you enroll in their subuscription
Hello Scott,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius