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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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This is my first resume so I don't have any experiences to compare to. Seemed easy enough.

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Comes up with all the proper wording that I would normally struggle with finding.

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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I though that your Resume building Templates and Color Choice were a Great Asset in completing my Resume.

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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I really appreciate the helps and suggestions. I like the choices of templates and can adapt my information to what looks best for my resume.

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Not able to provide my linkedin information, so I used the address/location field.

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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I was told this was a free website. Not true at all.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Javier,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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So far so good except it was supposed to be free very misleading

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great experience you helped me make a resume fast but u shouldnt say its free couse its not

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Takes the pressure off from having to generate job-specific verbiage... couldn't be more user friendly

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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So far I have been happy with the guidance and suggested text. I am happy with the look of the final product.

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Kourtney J.
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Easy to use and templates look great and professional

Date of experience: February 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Neil X.
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Easy to use with helpful suggestions and templates.

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Shari V.
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ResumeGenius provided a real streamlined approach to creating a resume with great examples.

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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Creating or refining a resume can be emotionally overwhelming, especially if you have lots of work experience and/or are changing careers. ResumeGenius' step-by-step process helped me not get stuck in the mire.

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Thank you for the great service this was so easy for me to do and i love the way my resume came out. I love the final result!

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
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I thought this was free service couldnt copy resume until i paid thats poor.

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Starts FREE then boom pay $24.95 to see your resume! Never states that you have to pay to print or download!

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to use and the resume looks well thought out and professional.

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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It went faster than expected, however i am annoyed at being forced to provide feedback over a product that i paid for.

Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Said free resume not
March 7, 2023

Said free resume not. Holds your resume for ransom until you enroll in their subuscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Scott,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius