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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Very easy and it even gave me hint and good ideas.
Easy and really helpful to help me setup totally worth spending the small amount for it!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, but I would change it so the viewer can see where the page would break in resume. When choosing which format to utilize, it is important to see that critical piece. Thanks!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I only wanted 1 month on resume Please change to 2 weeks for now and adjust credit card
Hello Rhonda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Refusing reliable payment cards like Revolut is not a good look :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I always come back to this site, they are wonderful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great. I really enjoyed using your tools to help boost my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with assisting w the pre written content to add for your experience
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty nice - some issues parsing out more complex experience sets within a job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and easy to create a great looking resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free resume but it's not false advertisement.
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I must say that I am impressed with not only the ease of the resume building due to it being broken into steps, but I do appreciate their variety of templates! It was easy to use and their auto-suggestions for skills and job descriptions really moved the process along.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Excellent service fast easy to understand and great price
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The bait and switch is pretty bull$#*!. This was reviewed favorably as a free service with paid perks, but you seem to have changed that. I took the trouble to type in the carp (which is after your crappy parser mangled my resume) So I'm paying to get a document out, but you can be assured I'll be asking for a cancelation right after.
Hello Melliza,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and efficient, but could do with some work on recognizing referees, it tried to put them into the job section.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience using this site was super. I love the assistant you receive when outline your skills. The resume builder option and the complimentary cover letter building tool is what made me select this site.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I felt like it was a little difficult to navigate. And i don't think I knew I would have to pay going into it. Oh well. I got it done.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Some suggestions were not displayed in job titles that were relevant for some
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Tbh I wish it said how expensive this would be earlier on. $25 is a lot of money for one month, 3x what a lot of other sites charge.
I bit the bullet just because I've already been working for like an hour. I feel like it was purposeful, that it didn't say it was $25 a month until my resume was already done and I was ready to download. Kind of like y'all are hoping people do what I did and say "screw it, I've already been doing this for an hour". Resume looks nice though
Hello Adam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume genius was a big help in making my resume look professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius