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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Ismaray B.
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Love this so simple and easy to do very professional.

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
2 reviews
0 helpful votes
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Easy and professional, but not open about the cost.

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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This was amazing
February 7, 2023

This was amazing. It helps with descriptive information and details

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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...
February 7, 2023

...

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
2 helpful votes
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Awesome and easy to use
February 7, 2023

Awesome and easy to use. Very professional Resumes.

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alaska
1 review
0 helpful votes
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Fair
February 7, 2023

Fair. Qualification highlights and objective were messy

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Love the resume options and the fact we can upload. Would like free though and not have to pay to get my resume

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Fairly easy to use an lots of predetermined skills to use

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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This was a nice website to help me with a school project.

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Drop down menus get cut off and cannot be seen without pinch zooming and don't open consistently.

Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I was using your site to build a resume because it seemed like a good option to use and people seemed to like it. I went ahead and made mine to get my next job since I have moved. However when I would try to print and download it I was shocked to see that a payment was required to do so. I wouldn't mind so much if this was stated upfront that it required payment but not saying so until when I have completed the resume at the last minute can be misleading and it felt pretty predatory to sneak up a sudden charge. Please make this more clear to your customers before they begin making their essay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Nathan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Could only be better if it was completely free. Don't let 2.95 for 14-day access stop you from easily creating a pretty decent resume with good features, templates, etc. I have to recommend this product because It works well for me.

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Would be a wonderful service for around 10-15 dollars not 25 a month

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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This is my first resume so I don't have any experiences to compare to. Seemed easy enough.

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Comes up with all the proper wording that I would normally struggle with finding.

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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I though that your Resume building Templates and Color Choice were a Great Asset in completing my Resume.

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Patricia S.
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I really appreciate the helps and suggestions. I like the choices of templates and can adapt my information to what looks best for my resume.

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Not able to provide my linkedin information, so I used the address/location field.

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Javier Q.
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I was told this was a free website. Not true at all.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Javier,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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So far so good except it was supposed to be free very misleading

Date of experience: February 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius