On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The cost of services should be easier to find asking for personal information.
Do not give them credit card info. My bank flagged them. They will keep charging 25$ a month. Had to cancel another card.
Hello Tony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to set up and format resume with their templates. Hope the monthly cost is worth it...
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well put together descriptions of job titles and skills listed as options towards a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Requiring a one-time payment for a resume is fine, but automatically signing me up for a monthly payment after two weeks is not right.
Hello Brooklyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very simple to follow process with a lot of guidance and helpful tools.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is not clear from the beginning that we need to pay money for it
Hello Mariam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This website is fabulous and extremely helpful when you don't even know where to start.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for this. It is very helpful and easy to fill up.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, seamless and stress reducing! Very helpful
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very basic compared to other services. Did not pull in data from my existing resume
Hello Olivia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy and it even gave me hint and good ideas.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and really helpful to help me setup totally worth spending the small amount for it!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, but I would change it so the viewer can see where the page would break in resume. When choosing which format to utilize, it is important to see that critical piece. Thanks!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I only wanted 1 month on resume Please change to 2 weeks for now and adjust credit card
Hello Rhonda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Refusing reliable payment cards like Revolut is not a good look :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I always come back to this site, they are wonderful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great. I really enjoyed using your tools to help boost my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius