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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you, it was a fantastic resume building experience.
Very quick and easy to use way to create your resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great minus the monthly fee of 24.99 per month if you don't cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't appreciate you holding my information hostage when you get to the end of what appears to be a free at the start.
Hello Kevin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's not free like it's advertised, but it's still nice. Make of that what you will……
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume service was touted as being free. Until time to download such a scam.
Hello Eternity,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use, helpful hints, and a variety of options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy, fast and with descriptive support of the activities or tasks for each job.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I lost everything on my first draft when I accidentally hit the back button. Was not a happy camper that I had to completely redo.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You guys are overcharging a bit, but the resume turned out great!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Glitches in the program. I keep trying to delete a line and it keeps putting US in the job description, when I want the job listing blank. IT let me do the same thing for 3 other jobs.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish it would let me customize the font size for remove unnecessary lines
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great help for someone who has never built a resume before
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a great website that helps build a good resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great builder but don't advertise as free if its not free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Best software to create resumes including a lot specific options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and professional. Looking forward to using the company in the coming future.
Thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great job, had great reviews so I decided to give it a try. Very helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Claim to have a free resume yet cannot print or download without some form of payment
Hello Lance,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website uses false advertising, it advertises a "free resume builder" but in reality it allows you to make one and not use or save it
Hello Giovanni,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius