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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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SUPER EASY! SUPER FAST! I didn't know where to start so this was nice to have a format laid out for me. Also, it gave me pre-written bullet points because I didn't know how to sound professional and what to and what not to put in a resume.
Limited parameters for making changes; doesn't import correctly; formatting doesn't carry over
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Cool once you actually pay for it! Otherwise it deletes your $#*!!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful and insightful with your suggestions; thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Issues with typing in the boxes, would only type 1 letter & then automatically go to the top of the box, then the page would crash sometimes when pasting or pushing the bullet button. Also annoyed that you have to sign up for a subscription you have to remember to cancel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I used the site for 24 hours. It was my fault i didn't cancel it. I noticed it on my bank statement as COSMETIC SUSAN MEIER. It had no reference to resume genus. My bank connects me the fraud dept. I report as fraud since I dont recognize name. I check my browser history for that date to see what I was looking at. Nothing. The fraud department says it was resume genius. I cancel the fraud alrert. I contact resumegenius.com website and use the chat. Evelyn helped me, point blank said i was happy at my job and she kept trying to upsell me. I called for a refund since I had jumped on their site and cancelled my account before I spoke with her or it? The way it ignored me, it could have been an AI. If off 12.48 out of 24.95 and I cancelled the account 2 days after they billed me. They are a good website, but for that much money, you can get more elsewhere just as good. I chose not to argue with the AI. And thats what they are hoping for. STAY AWARE FROM RESUME GENIUS SCAMMERS
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great exp, it was quick and easy i would tell co workers about it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I got a nice resume made up and now I am going to see if it works. Thanks for the cheap monthly fees, too. So far I am liking this site.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Neat templates, easy to use. Great outline for pursuing future career paths.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Makes things easy and gives suggestions when stuck
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far experience has been great! Next step is putting it into action.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is false advertisement to show as a free resume builder, then charge once the process is completed for the finished product. Poor business practice, as I would have gladly paid the 3 dollars to get my completed resume, but I do not like being lead on.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have a hard time finding the correct way of expressing my experience. This has been the best help to find just the right way to sell yourself to an employer.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very quick and easy especially when uploading existing resume. Took less than 20 mins to really refine and shine a new one!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Dont lie and say its free then wait till the end to charge
Hello Deja,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really helped me create a high school resume in a short amount of time!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing Resume builder, absolutely helped generate ideas. Very professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Just wish they advertised the price before starting to design resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service easy to use highly recommended A++++
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is very user friendly, but I am having difficulty changing the name of the schools I worked for in different positions.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius