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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This was the most helpful and effective resume building tool I've ever used.
It was very helpful and easy to use. My computer froze up and unfortunately I had to reboot the computer and start all over on my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Uploading my existing resume was quick, but there were definitely errors that needed to be fixed. Otherwise, this has been helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy quick and fast and very helpful for beginning just starting writing a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just paid for it, but this site was very misleading. It said it was free then went to download and asked for $3 plus $25 a month. Shady as hell. I'll use it now because I spent so much time on it, but definitely pissed. Tell people what the cost is going to be. Does Turbo Tax spring this on people last second? No, they tell people as they're working on it how much it's going to be. You suck.
Hello Candice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This has made the process easy by formatting the resume for me
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it! Its helping me greatly. Much appreciated.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Shouldn't have to pay for one resume but i already made it and i'm too lazy to do it on a free service so here you go
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Advertised as "free" resume service then asks for payment at the very end. Misleading to say the least.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
States Free resume from the start - high school kids looking for jobs don't have money.
Hello Corbin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The job descriptions are an amazing help. My resume looks so professional with all the options to choose from. It's easy to use too.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to follow and templates make it easy to focus on the skills
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty good needs some wording changes but overall good
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User-friendly interface, plenty of resources to help guide resume creation, great templates to choose from.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free but then wants to charge me after hours of work.
Hello Emma,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful and effective at assembling a good resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very hard to edit bulleted items. When I am finally able to get the sentence deleted and retype what I want, it starts back in front of the bullet instead of behind it. Very frustrating
Hello Kristine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You did not state upfront that this service was a subscription.
Hello Connie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would Like for the website to be clear on what type of cards they take for the plans. I attempted multiple times with a debit and I was not able to complete the transaction.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius