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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Resume looks great
Didn't know about charge beforehand
Make it so easy that anyone can use it to make an effective resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped me a lot since i am not a native English speaker. Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
A little confusing at times, but like the look of the final product.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I spent 15 minutes building my resume, it said no credit card needed, but in order to collect my resume I had to give my credit card.
Hello Eric,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You shouldn't let someone create their resume under the impression that it is free, and you do not need to register, only to force them to pay for it later. I would give you 5 stars if you would have charged up front, but you did not. Shady business practices should be shamed.
Hello Nickolas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Phenomenal for anyone that dislikes typing up resumes. It's super easy and efficient.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A little deceiving, as it isn't really free-- but its a clean and nice resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As a small business owner I haven't needed to write a resume in at least 7 years. But, the pandemic changed everything. With a family to support I needed a more stable income and honestly a break from my business. I didn't realize how much the resume and business world had changed. ResumeGenius is GENIUS. It would have taken me forever to write this resume, this professionally myself. Gotta love technology!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use even on my smartphone and gives great insights!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I asked for a CV and transfereed my resume info. It said it would take 15 min. 9-0 minutes later here I am with a Resuem, NOT a CV. Please provide me with a CV template free of additional charge
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The website was helpful and easy to use but advertised itself as free, but when I went to download the finished product I was forced to pay.
Hello Dayton,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Didn't mention the cost until after the resume was created.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertised as a free service and it is clearly not. Misleading and false a
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to develop. I tried several others but the way you can just click on your skills is what makes this one better. Saved me hours of typing.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If you are going to market something as free, it should be
Hello Krystal,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love it, the website is easy to use and helpful with creating a creative and interesting resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not tell me it would cost money until I had spent an extremely long time working on my resume, I have next to no spare time so I can't afford to go to a different site after wasting my time here
Hello Kevin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great way to organize and get general points for a amazing resume that can help you further a career.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius