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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This is a dirty trick. The website tells you it's free then once you are done, it forces you to pay...
Very dishonest
You advertized a free resume then charged me 3 dollars why do you think you're getting 2 stars?
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to navigate through the opinion that were given to select from.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A very way to create resumes and amazing templates to choose from.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site is easy to use and helpful for updating a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like the payment terms coming at the end. Put it up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really enjoyed how quickly I got my resume finished
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Let's all hope that this will all work out to everyone's advantage.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Needed to start from scratch and create something FAST this was so easy! Highly recommend!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The best platform I have personally used for my resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The data and resume are not the same, also useless online customer service agent
Hello Mark,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Work experience section is a mess it does not work properly. Cannot edit or add easily in the comment section.
Hello Max,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Wet happy with how easy it was to make and receive my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Was able to build a quality resume quickly.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, Cant wait to see what the future holds for me.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience using this resume genius template
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There needs to be something listed under the payment section that you ONLY take credit cards. That is very frustrating that I cannot use a regular debit card for a small transaction.
Hello Mercedes,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great and well rounded to get my resume efficiently done
Outstanding program which has tremendously assisted me in my efforts.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think it's kinda sneaky to put "FREE" in big letters on the front page. You can build it for free but then have to pay to download the finished project.
Hello Rachel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius