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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Creating my resume was really easy with this program. It provided with me with suggestions that I may never have thought of.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Real professional. Love the suggestive prompts! Tidy, vast options!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was really easy to navigate and took no time getting it done.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I still have to write a cover letter but you made updating my resume easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved the recommended phrases to give the job description. Super helpful!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I think having to pay $25 every time I need to edit my own resume is ridiculous and then have to remember to cancel the subscription or it charges you each month
Hello Amanda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Professional resume in 30 minutes. Very easy to use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was advertised as free and i cant use my resume without paying
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You start off as free and then charge customers, we pay as we have spent all that time creating it. It's deceiving
Hello Hariharan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Ease of use! Convenience! User Friendly and Interface!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I already paid for this a few days age under Walker, Lori
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy with a base resume that I wrote. Looks great and hoping for the best
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should charge per resume. Who needs to be constantly writing resumes? Don't like that I will be charged every 4 weeks for something I needed once.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use. Great for your first time doing a resume & is an excellent example to build on in the future.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to input information and select great looking templates to ensure my resume stands out for all the right reasons.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I had to pay at the end or i was not able to get my resume>
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to just upload my current resume and all the information transfers perfectly into a variety of formats of my choosing! I have one specific job I am applying to in my retirement years and appreciate not being required to join an entire job search program just to update my resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Did realize needed to subscribe to get finished resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast and easy which makes it worth the $3 it costs.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius