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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Good templates but it should be mentioned up front that it costs money.
I found it to be very satisfying experience since I never made a resume for myself
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has made writing my resume after 10 years so much easier!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It's been quite a challenge, but I think I can end up with something nice. We'll see... Hopfeully
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertised as a free resume website. Once I finally finish my resume you finally decide to tell me that I have to pay for something i had believed to be free and spent my time on.
Hello Caleb,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Advertised as NO CC number required... it is needed if you want to process it
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is by far the easiest, more for your money, most helpful, and overall just great resume service I've come across.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very good resume builder with great recommendations. Made this process a breeze
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for letting me put in all my stuff and then telling me it would cast to get my resume...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, smooth and helpful tool to create the resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, as was quick & easy
Liked the final drafts for resume & cover letter!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy with lots of suggestions. Don't understand yet why I have to pay an additional subscription. Will see.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent took less than 15 minutes had all the information needed for the resume i didnt have to do anything i loved it
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
No where on your site does it say that i have to pay to use your guided template. The link I folloed says "Use Our Free Resume Templates. Simple To Use, No Registration or CC Required. Make Your Resume with Proven, Professional Templates Today. Free Cover Letters Included." and yet to get my resume I had to pay money to download it. Shady business tactics.
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very user friendly, editing is simple! Looks great
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free but upon finishing, had to pay.
Hello Kori,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You said it would be free, and then forced me to buy after i spent an hour working on the resume. $#*!in pirates
Hello Clifford,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Creating my new resume was so easy! Everyone should use this program!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free resume builder to utilize, then waits until you want to download your resume to hit you with a charge. Sneaky business tactic. There were also issues where within the resume builder, typing into boxes would type in backwards and create issues within editing.
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Acting like I am getting a resume for free just to charge is a really $#*!ty business practice.
Hello Kayla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius