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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Great program and easy to use. Only issue is it stated free but you do have to pay for it!
Easy to use as the pre-filled out options to select from were amazing!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad says no cc required and is free. Very misleading
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Could use more templates / layouts other than that I love it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use but when i clicked in it said free and then end of the thing it was asking for my card number but you guys advertised it as free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have gained excellent experience in building my resume in a state of the art ground.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was free and then charged me after I completed all the work of making the resume. Not cool.
Hello Meriel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Some text boxes displayed/accepted text in a right to left rather than left-to right manner. I had to cut and paste from a text file to overcome the issue.
Hello Rocco,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Declined my card multiple times. I had to use 3 different ones before it was accepted, even though it said Visa was accepted.
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was really helpful and confirmed the best options for the most accuracy and flow.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really think that my experience was really good.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! Was able to update my resume in less than 15 mins.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple and easy for my first resume ever thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and I love to pre-written options! They were spot on for my line of business to choose from.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It made me feel like my resume could get me somewhere in life.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free yet makes you pay after you put in all the time to edit and make your resume.
Hello Taylor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like the auto billing. It's a nuisance to try to cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your site said it was free, it was not. Ive been working on my thing for hours.
Hello Kory,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius