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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This is incredibly streamlined. Thank you. If I manage to land this position, thank you even more.
When trying to type with the bullets, it was typing all of my words backwards. It kept wanting to move the typing area to the very beginning each time.
Hello Christina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why not have an option for me to just buy my particular resume? And why was it not mentioned that I would have to pay after all that work. It should be made clera on the site it isn't for free
Hello Sandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Horrible payment system, tried multiple times with no error message as to why I couldn't use my card.
Hello Kenneth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's not free and you are very vague with the "14 day" if people don't pay attention to the post 14 day charges, they end up paying for more than expected.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You make it so easy! And you have a great selection of formats.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
When trying to type in job descriptions it kept jumping to the top of the paragraph and typing in the words backwards. I could not figure out how to fix it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Literally was great but paying for it was absolutely ridiculous because it wouldn't except my Visa card from my credit union
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you it was helpful I do wish in typing it did not continue to move the curser to the front of the text.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love that I can use pre-written skills and job descriptions and be able to go back and edit them to be more specific to my personal experience
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is an amazing platform, extremely user friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Paid for resume, haven't been able to download it yet.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The suggested sentences are very helpful, and accurate!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
When typing description of job opportunity, could not type in given text box as webstie would redirevct and re-order my words to appear baackwards.
Hello Agatha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick resume building, but not much more than formatting changes can be made.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help to writing my resume I would have been so lost on what to say.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good experience, helped me a lot with my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had no idea what to include in my resume, this made it super simple and gave suggestions as I went.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bug made it so when I attempted to type in skills. Everything was backwards.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius