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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy but need to download to word to customize more. Need to edit format of added categories
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very nice and I absolutely love the templates.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty great. Just wish there was a simple way to purchase what I need instead of having to cancel at a later date. I almost did not purchase it because of this.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tricked into spending money. Says it's free then makes you pay at the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Five star on the app itself. One star on making people get a subscription! Let us pay per template/service as needed!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good, really satisfied and would recommend to others.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I can believe I didn't find this app earlier. It was very easy to use.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You have to pay otherwise i loved it would ay again
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and I love the recommendations for a more professional sounding resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I purchased for now, thought I was working with template for free
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Thank you very much for the information and the help on this matter.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
A little frustrating because of a bug you are currently experiencing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was looking for something quick and easy. However, I thought this was a free download for resume templet and now there's a charge.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you are a life saver of frustration of trying to figure it out myself.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it only suggestion is it should be an option to add your own text if you decide not to use thee suggested bullet points.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You explained the very best way about doing a resume and I liked it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Honestly, kind of a genius sales tactic. I'm too annoyed to retype my entire resume anywhere, so you got me I guess. Still snakey af
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! Quick Service with many professional options
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius