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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Madeline E.
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Enjoyed using this application, recommended bullet points pertaining to skills was helpful.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Karen U.
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Easy to use, helped a lot with making a perfect resume.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Belinda K.
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So far, this program has been very easy to use and very quick to do. It is user friendly also.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Cheryl M.
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Really relieved the stress of thinking about each category needed to look professional

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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I was a great experience
April 10, 2023

I was a great experience. I would recommend this service to anyone.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow DAWNDA S.
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Good but not sure how this is all going to turn out and what i an edit

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow MARTHA O.
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The system was very speedy with importing my current resume and creating a new one. The suggestions on info needed was much appreciated.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Rey V.
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Glitch when editing job description, curser kept jumping back to the top of the text box after each character was entered. Otherwise this was the easiest experience I've ever had writing a resume.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jalen A.
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For the graduation section, let us go past the current year when selecting one.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was $1 the first time and now I have to pay $23.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Atlas A.
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Really shouldn't be on the "free resume builder" search when on Google when it really isn't free. So annoying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Atlas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kristopher O.
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Great simple and easy to use
April 10, 2023

Great simple and easy to use. Time saving as well.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Raelynn P.
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Thank you for making this easily accessible, affordable, overall easy to navigate. Really like the templates!

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Tim O.
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It was okay
April 10, 2023

It was okay. Could have more customization and formatting options. Overall positive, but not amazing.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Dean T.
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References need an email address and occupation filled out to proceed.
Starting page said free, clearly not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dean,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Matthew F.
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Filling in the work experience the letters i typed would type but the cursor would not move so it was typing every word backward like if i typed backward it would type darwkcab instead smh lol

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Bryan B.
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Glad that this is a option compared to paying for word but i dont want a subscription and renewal is expensive. Should be able to pay one time fee of 5$ to access resume for 2 weeks and then 5$ to renew.

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Torri J.
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The text-input areas were broken and glitchy, and it took me way longer to get data in as a result.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Torri,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Cynthia K.
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Very easy
April 10, 2023

Very easy. Has all the job descriptions that make creating a resume easy

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rick P.
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Simple so far, "catch " was reasonable. Will see how easy it is to share..

Date of experience: April 10, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius