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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Dont promise free resume builder if its not $#*!ing free. What a joke. Have my $3 and ill never use this company again.
I spent two hours working on my resume just to be told I can't receive it unless I pay. Maybe tell people up front that they have to pay to utilize your services.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great was fast and professional.The experience was self rewarding
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website states free resume builder but automatically makes you pay for a resume to be downloaded. That's not giving a free resume
Hello Shane,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Felt that there should be an option to download an unformatted version. Did not understand this was a gotcha scam. Preying on job seekers is the lowest of the low.
Hello Daniel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love all the resume options you have and will keep my account so that I can edit my resume any time needed. Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the efficiency and how easy it was to build my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very hard to figure how to get the actual resume, I thought the service was free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
LOT and LOTS of problems with the editor - I can't type, it types backwards, sends me to first line, etc.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, but claims to be free until the very end,
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was able to generate a resume in a matter of minutes and it has been over 40 years since i had to do a resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Good builder, wish it would mention payment before making entire resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Only thing needs to improve is glitch in typing in my answers.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not cool i spent so much time and then i hit a pay wall.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helps me a lot i would recommend this to my friends and family.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Sometimes hard to follow along. Doesn't move forward easily
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When trying to edit some of the preselected options for skills etc under a job, it would only let me edit one letter at a time and then the mouse would jump to the top of the page and whatever was typed next was typed at the top of the page instead of where you began typing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy process. The editing of skills at a company caused the letter to be typed in reverse, but when I exited and came back, it worked fine.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As I was an employee with many hats, I was able to pinpoint my exact job duties.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Logan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius