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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Sometimes hard to follow along. Doesn't move forward easily
When trying to edit some of the preselected options for skills etc under a job, it would only let me edit one letter at a time and then the mouse would jump to the top of the page and whatever was typed next was typed at the top of the page instead of where you began typing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy process. The editing of skills at a company caused the letter to be typed in reverse, but when I exited and came back, it worked fine.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As I was an employee with many hats, I was able to pinpoint my exact job duties.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really like the help I received while doing this showed me many option and I liked that.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use along with so many choices makes it great.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful to get automated bullet points instead of thinking about it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great expierence appreciated the help with. Fixing the resume and getting me closer to dream job.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mostly good. Two problems. I could not fit in the full company description for one of my Experience entries in the title and I could not format mobile numbers to the format my company uses.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Glitch when typing work experience, words were typing backwards
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I usually dread updating my resume, because it's a long process.
ResumeGenius made my life easier in a very short period of time!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I thought it was a free resume service. Made my resume, got to the end and had to pay.
Hello Nicole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great app. Very easy to use. Extremely quick to make and very professional looking.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the easy-to-use, practical resume, and bullet point suggestions! It will be nice to add a section in contacts for social media profile-LinkedIn and an optional personal website section.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Was not thrilled that it was advertised as a free template and then I had to pay to actually access it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good. I'm thankful because I have no clue how to create a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I honestly Loved the step-by-step process. It made it very easy & understandable to keep the resume' going on a good note. The price also was very reasonable.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Had a very hard time typing my own bullet points. For some reason the cursor would go to the top after every letter. Very annoying. Had to type on a Word doc and copy and paste. Loved much of the AI fill ins you provided!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and simple. It made me feel more confident in applying for jobs.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius