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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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By far the simplest most efficient resume maker i've ever used.
You should say this is not a free service on the first page.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It states that this is free however there is a subscription I feel this is false advertisement aimed to target people in need of help.
Hello Connor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was very helpful on building my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Takes the pain away of being stupid about resumes.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was advertised as a FREE résumé. But it's not. The false advertising is why I give a 1 star. Had you been upfront and the minimum $2.95 14 day trial to actually get the resume, then I'd give you a 5 star for ease of use and organization.
Hello Genesis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy format produces a professional resume that will stand out.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience, it was not as hard as I thought it will be very useful
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and simple to use the auto generated layouts are elegant.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This a very good tool to help you start your resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems pretty useful. Payment for one-time-use would make my experience better.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont promise free resume builder if its not $#*!ing free. What a joke. Have my $3 and ill never use this company again.
Hello Logan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I spent two hours working on my resume just to be told I can't receive it unless I pay. Maybe tell people up front that they have to pay to utilize your services.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great was fast and professional.The experience was self rewarding
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website states free resume builder but automatically makes you pay for a resume to be downloaded. That's not giving a free resume
Hello Shane,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Felt that there should be an option to download an unformatted version. Did not understand this was a gotcha scam. Preying on job seekers is the lowest of the low.
Hello Daniel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love all the resume options you have and will keep my account so that I can edit my resume any time needed. Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the efficiency and how easy it was to build my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very hard to figure how to get the actual resume, I thought the service was free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius