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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Ann P.
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By far the simplest most efficient resume maker i've ever used.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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You should say this is not a free service on the first page.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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It states that this is free however there is a subscription I feel this is false advertisement aimed to target people in need of help.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Connor,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Eric H.
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The process was very helpful on building my resume.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Nickolas M.
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Takes the pain away of being stupid about resumes.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
2 reviews
7 helpful votes
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This was advertised as a FREE résumé. But it's not. The false advertising is why I give a 1 star. Had you been upfront and the minimum $2.95 14 day trial to actually get the resume, then I'd give you a 5 star for ease of use and organization.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Genesis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Barbara D.
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Super easy format produces a professional resume that will stand out.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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Great experience, it was not as hard as I thought it will be very useful

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Super easy and simple to use the auto generated layouts are elegant.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Tamara Q.
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This a very good tool to help you start your resume.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Seems pretty useful
April 19, 2023

Seems pretty useful. Payment for one-time-use would make my experience better.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Dont promise free resume builder if its not $#*!ing free. What a joke. Have my $3 and ill never use this company again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Logan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Tamra Y.
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I spent two hours working on my resume just to be told I can't receive it unless I pay. Maybe tell people up front that they have to pay to utilize your services.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Josh D.
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Great!
April 19, 2023

Great! I would Absolutely recommend and it is very easy to navigate.

Date of experience: April 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Great was fast and professional.The experience was self rewarding

Date of experience: April 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Shane I.
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Website states free resume builder but automatically makes you pay for a resume to be downloaded. That's not giving a free resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Shane,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Daniel Q.
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Felt that there should be an option to download an unformatted version. Did not understand this was a gotcha scam. Preying on job seekers is the lowest of the low.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Daniel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Consuelo U.
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Love all the resume options you have and will keep my account so that I can edit my resume any time needed. Thank you!

Date of experience: April 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Daysy W.
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I love the efficiency and how easy it was to build my resume

Date of experience: April 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Robin J.
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Very hard to figure how to get the actual resume, I thought the service was free

Date of experience: April 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius