Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Greg A.
Unfollow Greg A.
Share Review
Report Review

I hate that you think it's free until you complete the resume then you have to pay and not just once every single month until you cancel.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Anisha Z.
Unfollow Anisha Z.
Share Review
Report Review

This was very easy to use and I love the outcome of my resume!

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow LISA G.
Unfollow LISA G.
Share Review
Report Review

Why do you advertise as free templates, but then after doing the whole resume, not release it UNTIL you pay $2.95? It's not free and then the ownership is on me to cancel within the 14 days.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

Easy to use, great use of vocabulary for enhanced descriptions. Would have like to be able to add different skill sets that were not offered on the template.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow KATRINA T.
Unfollow KATRINA T.
Share Review
Report Review

Your company advertises a free resume however at the end you have to pay a subscription. This is false advertisment!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Katrina,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Olivia X.
Unfollow Olivia X.
Share Review
Report Review

I really loved this website
May 9, 2023

I really loved this website. The pricing was great (especially for a broke college grad) and it made me feel secure

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

Easy to build with a variety of templates to choose from.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

Took all of the stress out of creating a great resume!

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Shane R.
Unfollow Shane R.
Share Review
Report Review

Great and simple experience to completing a resume

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Brittany W.
Unfollow Brittany W.
Share Review
Report Review

So easy to make an updated resume after years of needing to update.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
3 reviews
0 helpful votes
Follow Sonya P.
Unfollow Sonya P.
Share Review
Report Review

This is my first time using resume genius and I'm very impressed with the ease of the platform.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Naty W.
Unfollow Naty W.
Share Review
Report Review

So far I love how quick and seamless it is to get your resume uploaded and "revamped", I would love to be able to pay a one time fee without the thought of having another membership hanging over my head.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Donald I.
Unfollow Donald I.
Share Review
Report Review

I do not want to type in a message. Please skip this part.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Sheryl F.
Unfollow Sheryl F.
Share Review
Report Review

Awesome and Very Easy with perfect wording created for me for my resume and really nice templates to choose from.

Date of experience: May 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Lindsey Y.
Unfollow Lindsey Y.
Share Review
Report Review

The ad said this was free and then after spending all this time working on it i have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Lindsey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Luis C.
Unfollow Luis C.
Share Review
Report Review

Amazing experience and super easy to work around with

Date of experience: May 8, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Michelle K.
Unfollow Michelle K.
Share Review
Report Review

Easy to navigate and loved the professional alternatives.

Date of experience: May 8, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Valerie J.
Unfollow Valerie J.
Share Review
Report Review

Love this site, but can you please make it so skills can go office to the side or at the top of the resume? I've never seen a resume with skills listed at the bottom!

Date of experience: May 8, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Alex C.
Unfollow Alex C.
Share Review
Report Review

Resume Genius is seriously amazing. I had no idea how exactly to make a good resume and this website made it so easy. I was blown away with how it helps you make bullet points based on your job title. It's so intuitive and it words everything perfectly. I'm going to tell all my friends and family about this site. Thanks!

Date of experience: May 8, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Katherine I.
Unfollow Katherine I.
Share Review
Report Review

Wish they would have said it wasnt free before i spent an hour on it

Date of experience: May 8, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius