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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I hate that you think it's free until you complete the resume then you have to pay and not just once every single month until you cancel.
This was very easy to use and I love the outcome of my resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Why do you advertise as free templates, but then after doing the whole resume, not release it UNTIL you pay $2.95? It's not free and then the ownership is on me to cancel within the 14 days.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, great use of vocabulary for enhanced descriptions. Would have like to be able to add different skill sets that were not offered on the template.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your company advertises a free resume however at the end you have to pay a subscription. This is false advertisment!
Hello Katrina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I really loved this website. The pricing was great (especially for a broke college grad) and it made me feel secure
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to build with a variety of templates to choose from.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Took all of the stress out of creating a great resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and simple experience to completing a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to make an updated resume after years of needing to update.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first time using resume genius and I'm very impressed with the ease of the platform.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So far I love how quick and seamless it is to get your resume uploaded and "revamped", I would love to be able to pay a one time fee without the thought of having another membership hanging over my head.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not want to type in a message. Please skip this part.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome and Very Easy with perfect wording created for me for my resume and really nice templates to choose from.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The ad said this was free and then after spending all this time working on it i have to pay.
Hello Lindsey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing experience and super easy to work around with
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and loved the professional alternatives.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this site, but can you please make it so skills can go office to the side or at the top of the resume? I've never seen a resume with skills listed at the bottom!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is seriously amazing. I had no idea how exactly to make a good resume and this website made it so easy. I was blown away with how it helps you make bullet points based on your job title. It's so intuitive and it words everything perfectly. I'm going to tell all my friends and family about this site. Thanks!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Wish they would have said it wasnt free before i spent an hour on it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius