On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazing experience and super easy to work around with
Easy to navigate and loved the professional alternatives.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this site, but can you please make it so skills can go office to the side or at the top of the resume? I've never seen a resume with skills listed at the bottom!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is seriously amazing. I had no idea how exactly to make a good resume and this website made it so easy. I was blown away with how it helps you make bullet points based on your job title. It's so intuitive and it words everything perfectly. I'm going to tell all my friends and family about this site. Thanks!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Wish they would have said it wasnt free before i spent an hour on it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service...a bit pricey for simple quick fixes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and easy to use. Love the hints in helping me build this resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing. I was able to make a resume from scratch within minutes. Great suggestions.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and great suggestions to help build a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
*******4684
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am so busy with my current job! I've been here 10 years and I'm about to get promoted again and this Resume Builder is a quick and efficient way to get that upgrade I needed!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Love the bullet points that provide the information I needed to share but puts it in a professional and understandable way. Super fast and super helpful Now, we'll see if it gets the job done!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
While quick and easy there isn't a lot of color choices and the like.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment processing needs updated system encryption!
I've paid 2 times, did not work! Then I called and processed a 3rd payment and now magically it works.
Paid over the monthly fee for trial. Waste of a platform!
Hello Elijah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So quick and easy! As a student I really really appreciate the affordable price.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing resume builder that will help me land a job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good‼
Not quite sure yet! Need to see the results!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Affordable and very quick to do it with lots of options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate all that you offer in this service, but backing up to edit some sections I found difficult and sometimes not possible. This could use improvement.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It should not charge me for a full month when I simply need to update and download my resume. If I was not pressed for time I would take my business else where. I am immediately canceling my subscription and any future edits will be done without the help of Resume Genius. I already advised my friends to take their business elsewhere and they are a lot happier with not only the quality of the website, but also the pricing. Resume Genius is overpriced while lacking the options that most other resume websites have.
Hello Maci,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius