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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The site said FREE and it is not. False advertising.
The resume looks excellent, but marketing yourself as free and then putting a charge at the end kind of took the cherry off the cake.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Hard to use on a phone. And I have no access to a computer.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
IT SHOULD BE NOTED ON THE WEBSITE THAT RESUME GENIUS IS A INTERNATIONAL COMPANY AND THAT THE SECURITY FEATURE ON US CONSUMER BANK ACCOUNTS NEED TO BE TURNED ON BEFORE MAKING A PURCHASE! I WASTED A LOT OF TIME BECAUSE OF THIS!
Hello La'Asia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I loved the prompts to help me phrase things in a professional manner.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius has taken the most frustrating task and made it super easy for me! I wish I found this months ago!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I had to try 3 different bank cards until it finally accepted one. All had plenty of money! Also it advertised a free resume then you get to the end and they make you pay.
Hello Julia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I don't like that you advertise "FREE" resume creation, then lock it behind a paywall. That's dishonest and misleading business practice. If you had been more up front that I'd get the quality of resume I am for $3, I probably would have still used the service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Some people have cards from Cashapp and because it is an ebank you guys don't accept the card. That is infuriating. I put time and energy into creating a resume via your service and only to get to the end and find this out. Form of payment should be displayed before people waste their valuable time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Googled FREE resume builder leading me here, finished my resume only to be extorted. This company has shady business ethics period!
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Informative and very easy to use. I would recommend.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I clicked on a free link but there is nothing free and you have to pay for it. Wasting my time if you didn't say free I wouldn't have used it
Hello Manno,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easiest resume build up! Absolutely love this! Will continue to use
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and simple resume making site
The best I've used
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and a Good setup to make building a resume easy for all skills level.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's not even the amount of less than $3 that frustrates me...it's the fact that you call it a free resume. Yes, it's free, unless you need to USE it for something. I would much rather know that it will cost me to download, print, etc.
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Need the copy of the resume and unable to download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I've never made a resume before today and this made it super easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate that you think it's free until you complete the resume then you have to pay and not just once every single month until you cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very easy to use and I love the outcome of my resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jessika,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius