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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It costs money which ok thats one thing i can understand but then i also have to deal with the inconvenience of canceling the subscription i do not want
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience tool with those who are wanting major improvements to their resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I need a resume and this website came up. I tried it and it was easy to use.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy to use and helpful to put together. A nice resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and painless to help overcome inertia. Love the suggested description bullets.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help with resume writing but NOT happy they advertise this as a FREE service, then hold your resume hostage until you pay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Won't let me edit hobbies so I have to redo an entire resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish they would tell you its not free in the beginning
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The site was easy to use, but it's promoted as free yet there is a price at the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience quick and easy the suggestions are very useful
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looking for more claims adjuster trainee resume set up for older people who are doing a career change.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been bad, you keep my resume hostage until I pay you money for it, it is not free like advertised and it is very manipulative.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This resume builder is the easiest and best website I've ever used. EVERYONE who needs a resume should come here! I recommend it to everyone now.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is advertised as a FREE resume builder. To then have to PAY to download it after doing all the hard work, is false advertising.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This resume builder is very user friendly and informational.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User-friendly platform offering great content suggestions
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how the program works so far. I look forward to trying the other tools offered.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius