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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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First it was showing free and than they charge money for it
Not bad. Lost progress when navigating back to make an edit however
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was advertised as free... spent a hour building it to have to pay for a trial to get my hours worth of work
Hello Annah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is by far the simplest resume builder I have ever used
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So far, so Good! Let's hope it continues to be this smooth.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful on the fact that it could feel in certain job descriptions for you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best experience listed everything I do with out the hassle of having to explain in long detail
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, took no time at all. Definitely a great way to get my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The ability to only use credit card as a form of payment is inconvenient.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It still looks like a 4 year old may have done my resume but, we'll see if I get the job the interface is good although should a reume be so bland?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just say upfront your going to charge me. Not at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You make me work on this for hours and now I'm forced to pay or erase my work. This said free resume builder on the link I clicked.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good, but deceptive because you do indeed have to pay to GET the resume after you build it for free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was supposed to be a free service. At the end, before obtaining your resume, they charge you a minimum of 2.95. The $3 isn't the issue, I dislike being misled. Just state up front that you can get the resume for $2.95.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Definitely help me out 4 a quick resume that I needed 2 b done fast
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, but need more professional job descriptions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It puts you through the whole thing and then has you pay
Hello Madison,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very quick especially allowing the option to import current resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well you offer a free download and then charge to download. While I still think it may be a good tool, only time will tell. But if you offer free for 1st download make it free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Labeled Free then charges a heafty amount. Wasted time in a predatory practice that worked. Wont recommend and will share experience with others in future.
Hello Adam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius