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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Jaxon Q.
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While it was helpful it was advertised as free. Which in order to get the resume downloaded i needed to pay for it. Unacceptable to advertise your stuff like that.

Date of experience: May 26, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sukhprit T.
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Good experience and quick service everyone must try it

Date of experience: May 26, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Traci K.
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Can't view page 2 of my resume without paying. Hope I can see it now

Date of experience: May 26, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Sayumi T.
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Great samples, just difficult to adjust once you follow the designated format

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Luiz A.
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I don't like the catch for 29.95 on "small letters

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow BENJAMINE T.
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Very good and easy to understand, good assistance to make sure the goal is achieved

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Stacia Y.
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I was frustrated with the spacing and the fact that I couldn't add my LinkedIn URL. I continued because I had already spent so much time putting my info in.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Anna O.
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I hate that you need to pay to even just save the resume. The suggestions have been good though.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Emily B.
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Advertised as free throughout until after you've spent time making your resume and are forced to pay in order to save.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Cool app and it was the top of the list on Google.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ealisha Z.
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Didn't fix up formatting that needed fixing in many places. Template is pretty though.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Stephanie Q.
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Excellent and efficient resume building website! 10/10 would recommend.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Alma G.
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Resume Genius helped me make my resume within minutes! It was incredibly helpful and easy to use.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Nancy U.
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You bill yourselves as a "free" service when in actuality you are not. You should be up front about the potential charges. I have not tried to cancel my service yet, but am hopeful that it will be straightforward. I just need this resume and do not want to be charged for anything else.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Makensie B.
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I choose this website because it said it had free resume templates. But it didn't say anything about it costing any money until I was fully done with my resume. I feel schemed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Makensie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Brendan S.
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Great experience, more freedom to add in parts would be nice. Not have everything so specifically structured.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Lynda Z.
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Advertised as "free" resume builder, but you have to pay to download.

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Puerto Rico
1 review
0 helpful votes
Follow Kendrick A.
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Una experiencia muy buena para alguien que nunca ha realizado un Resume

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Eowyn Q.
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Give options to save as you go I had to start over multiple times because that was incredibly frustrating and stressful I almost stopped using you entirely if it wasn't for your other features you would've lost me

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Eowyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Vicki R.
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Easy to build resume, but it is advertised as free then after resume built, you are charged a fee

Date of experience: May 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius