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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use and a great way to update my resume!
Very easy to make a great resume! Love the sample bullet points!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't want to pay for this, I can literally do this stuff on word.
Hello John,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Wish I new how much it cost ahead of doing all the work.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False advertisement said was free and went to print and cost me. Spent 2 hours preparing. Would have chosen another way if was going to be charged.
Hello Sheri,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good morning beautiful lady I hope you have a great day and I hope you have a
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the helpful this was at filling in and organizing my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience. I enjoyed making my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good there were a lot of good bullet points
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Site advertises free resume construction, but I believe this is disingenuous. Resume Genius clearly realizes users will believe "free" means completely free, but to save or print the resume, the customer must PAY.
Hello Gavin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Nice builder but claims it's free then charges for the print
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to understand and beautifully edited resumes fast.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Highly satisfied with the service as long as it ends up being sent to me.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website states if's free but it is not in actuality free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This takes all of the hassle out of trying to find a good job.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good. System easy to work through. Question were easy to follow and answer.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy. Love the templates. The bullet-point options are great.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Needed to provide content, with minimal time to think about what to say, efficient way to select relevant ideas and update accordingly to reflect personal experience.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Did not know it was going to cost money. Made me send time building my resume just to wait until the end to charge me.
Hello Ian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It kept glitching and throwing my mouse pointer out of the box I was working in.
It also advertised on Google as free and then only allowed me access to the resume I just built if I paid for it.
Hello Monica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius