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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Ian A.
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Did not know it was going to cost money. Made me send time building my resume just to wait until the end to charge me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Monica K.
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It kept glitching and throwing my mouse pointer out of the box I was working in.

It also advertised on Google as free and then only allowed me access to the resume I just built if I paid for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Monica,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lesia O.
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This was supposed to be free and you still charged me 2.95 and if I forget to cancel, I will be charged 24.95. Thats crap

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lesia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Brittany A.
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It was the best way to do a resume very helpful staff

Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow shaniqua A.
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The navigation and bullet point recommendations are great however the service says free then you have to subscribe be honest.

Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow TONYA M.
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I searched for a free resume builder. This one costs. Misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tonya,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Isabel Y.
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This was so quick and easy I used an existing resume and updated it quickly. Thanks

Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Brandice S.
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Writing a resume can be a daunting task. Even from someone who is an excellent writer. It's hard to come up with content that promotes the diverse skill sets and jobs I have preformed in the past.
What I like most about this helpful platform is not only the fast and professional resume I end up with, but after adding the suggested content they guide you to - I read over the resume and what a boost of confidence.
The final product really helps me to realize how qualified and skilled I am.
Thank you for the help and giving me some insight on how impressive I might seem to future employers.

Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Manjinder R.
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I like it.Everything was quick to go.i found it easy

Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Brian H.
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Thank you!
June 5, 2023

Thank you! You made it so easy and stress free to make my resume.

Date of experience: June 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow KENYA G.
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It was a lot to enter all the information but the suggestions were nicely worded and very helpful.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ryan K.
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They resume was great but I feel like I was over charged. Still thank you for your help.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Nadia R.
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Didnt warn me i would have to $#*!ing pay before i literally made my entire resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nadia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Catherine U.
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Unbelievably user friendly
June 5, 2023

Unbelievably user friendly. It has been over 20 years since I needed a resume, as I've been at the same job for that time. I am so grateful for resume genius.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Rylee M.
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I loved using this website because it was so simple.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Maria G.
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It is deceiving to advertise the resume builder program as free, but there is a cost to download the resume. Not happy at all.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Matangirei J.
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I began because it said it was free. I get to the end and have to pay to access it but i am now being asked to rate the experience when i dont have the end result yet.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Karen E.
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Quick easy and many formats to chose from! Made writing a resume painless.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Eric X.
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It has been ok
June 4, 2023

It has been ok. Even though you said it would be free

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Hannah A.
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Was easy to use and great formatting. Said it was free, but it's not.

Date of experience: June 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius