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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Did not know it was going to cost money. Made me send time building my resume just to wait until the end to charge me.
It kept glitching and throwing my mouse pointer out of the box I was working in.
It also advertised on Google as free and then only allowed me access to the resume I just built if I paid for it.
Hello Monica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was supposed to be free and you still charged me 2.95 and if I forget to cancel, I will be charged 24.95. Thats crap
Hello Lesia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was the best way to do a resume very helpful staff
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The navigation and bullet point recommendations are great however the service says free then you have to subscribe be honest.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I searched for a free resume builder. This one costs. Misleading.
Hello Tonya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was so quick and easy I used an existing resume and updated it quickly. Thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Writing a resume can be a daunting task. Even from someone who is an excellent writer. It's hard to come up with content that promotes the diverse skill sets and jobs I have preformed in the past.
What I like most about this helpful platform is not only the fast and professional resume I end up with, but after adding the suggested content they guide you to - I read over the resume and what a boost of confidence.
The final product really helps me to realize how qualified and skilled I am.
Thank you for the help and giving me some insight on how impressive I might seem to future employers.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I like it.Everything was quick to go.i found it easy
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a lot to enter all the information but the suggestions were nicely worded and very helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They resume was great but I feel like I was over charged. Still thank you for your help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didnt warn me i would have to $#*!ing pay before i literally made my entire resume.
Hello Nadia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Unbelievably user friendly. It has been over 20 years since I needed a resume, as I've been at the same job for that time. I am so grateful for resume genius.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I loved using this website because it was so simple.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is deceiving to advertise the resume builder program as free, but there is a cost to download the resume. Not happy at all.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I began because it said it was free. I get to the end and have to pay to access it but i am now being asked to rate the experience when i dont have the end result yet.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy and many formats to chose from! Made writing a resume painless.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was easy to use and great formatting. Said it was free, but it's not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Ian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius