On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The resume builder made it much easier to put together my resume.
False advertisement said it was a free resume generator but you end up having to pay if you want to save it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Nah ive never been able to get help from any of your representatives not even gonna try this time
Hello Kristi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Efficient service with good automation features for filling out details...
Too pricy for me to subscribe
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really like the ease and the live format previewing.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Chat option with Diego was helpful and the site is very user friendly.
Thank you! We are thrilled to hear that Diego was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
Resume Genius
I haven't received much feedback as to the content of my resume. I truly despise writing resumes and need all the tips I can get. And would very much appreciate.
Hello Peggie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Wishing there was a save function to come back to finish
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experience with so far so good still waiting for my order
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So much better than anything I could have put together on my own.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Super helpful and easy way to build a great resume with tons of template options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First you told free but after starting build the cv i discovered that by paying fees
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was difficult to change the company without deleting the entire section.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was super easy and simple and the tips really helped
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just had to redo my resume easy to find. But expensive to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helped me in the most easiest way, i loved resume genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont list your product as free and then charge 3$ for it
Hello Brian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The google search said it was free. This is not free. Misleading,...
Hello Paula,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you. I liked the wide variety of resume options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was good until the last minute to pay for access to the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius